One Hour Air Conditioning & Heating – Rockwall
4.0 / 5 stars, out of 13 reviews
1551 E Interstate 30
Ste 400
Rockwall, TX 75087
Phone: (469) 557-8763
Review Summary
One Hour Air Conditioning & Heating – Rockwall is a highly rated heating and air conditioning company located in Rockwall, TX. With a rating of 4.0 and 13 reviews, they have established themselves as a reliable and trusted service provider in the area.
Last year, a customer experienced issues with their air conditioner not cooling. They immediately reached out to One Hour Air Conditioning and Heating of Rockwall, a company they had used in the past. A technician was promptly dispatched to their location and resolved the issue. Although the customer rated their experience a 2 out of 5, it is important to note that the company responded quickly and addressed the problem.
Another customer had a completely different experience, describing One Hour Air Conditioning & Heating – Rockwall as the best service they have ever received. They were impressed by the promptness of the technician’s arrival and the quality of the service provided. This customer rated their experience a perfect 5 out of 5.
However, not all customers had positive experiences with the company. One customer expressed extreme dissatisfaction, stating that they had been waiting for a part for over 3 months. Despite their repeated attempts to contact the company, they claimed to have never received a call back. This customer gave the company a rating of 1 out of 5.
It is important to consider all aspects of the reviews when evaluating a company. While there were a couple of negative experiences, the majority of customers had positive interactions with One Hour Air Conditioning & Heating – Rockwall. Their promptness, quality of service, and previous positive experiences with customers highlight their commitment to customer satisfaction. If you are in need of heating and air conditioning services in Rockwall, TX, it may be worth considering One Hour Air Conditioning & Heating – Rockwall.
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Lyons Air Conditioning and Heating
4.5 / 5 stars, out of 17 reviews
1470 I-30 Frontage Rd
Ste C
Rockwall, TX 75087
Phone: (214) 432-2859
Review Summary
Lyons Air Conditioning and Heating is a top-notch HVAC company located in Rockwall, TX. With a rating of 4.5 stars and 17 reviews, they have established themselves as a reliable and trusted service provider in the community.
Customers rave about the exceptional service provided by Lyons Air Conditioning and Heating. One satisfied customer mentioned that they came to the rescue within an hour of their “desperation” call for help. With the heater not working and the temperature dropping to a chilling 22°F, Lyons Air Conditioning and Heating quickly fixed the problem, ensuring the customer’s comfort and peace of mind.
Another customer recently purchased a new house and needed to check off the list from their inspector. Lyons Air Conditioning and Heating went above and beyond by conducting a thorough inspection of the heating and A/C systems. Not only did they address any issues identified, but they also installed additional equipment to optimize the performance and efficiency of the systems. The customer was highly impressed with the professionalism and expertise displayed by Lyons Air Conditioning and Heating.
Lyons Air Conditioning and Heating has also proven to be a true lifesaver for homeowners with multiple air conditioning units. In one instance, a customer moved into a new house with three A/C units. Unfortunately, the unit controlling the upstairs area was not functioning properly. Lyons Air Conditioning and Heating promptly came to the rescue, diagnosing and resolving the issue. The customer expressed their gratitude for the exceptional service provided by the team.
With their dedication to customer satisfaction and their expertise in the HVAC industry, Lyons Air Conditioning and Heating is a reliable choice for all heating and air conditioning needs. Their prompt response, attention to detail, and commitment to quality make them a standout company in the Rockwall area.
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Art Electric & HVAC
3.5 / 5 stars, out of 5 reviews
Rockwall, TX 75032
Phone: (214) 316-5944
Review Summary
Art Electric & HVAC is a company based in Rockwall, TX 75032 that specializes in electricians, heating & air conditioning/HVAC, and solar installation. With a rating of 3.5 and a review count of 5, the company has received both positive and negative feedback from its customers.
One customer had a negative experience with the company, stating that they did not fulfill their two-year warranty. The customer claimed that the owner promised a prompt response but failed to deliver. This customer gave the company a rating of 1.
Another customer expressed their dissatisfaction with the company’s service. They mentioned that Art had their negative review removed from Google. This customer had hired the company to install four systems in their house and was promised completion in 8 days, but it took 14 days. Additionally, one of the workers fell through during the installation. This customer also rated the company 1.
On the other hand, one customer had a positive experience with Art Electric & HVAC. They called the company on a Saturday and a technician arrived at their house within five minutes. The technician quickly identified and fixed the issue. This customer was impressed with the fast and efficient service provided by the company and gave them a rating of 5.
Overall, Art Electric & HVAC has received mixed reviews from customers. While some have had negative experiences with warranty fulfillment and delays in service, others have praised the company for their prompt and efficient response. It is important for potential customers to consider these reviews when making a decision about utilizing the services of Art Electric & HVAC.
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Bacon Plumbing Heating Air Electric
2.5 / 5 stars, out of 89 reviews
2055 Kristy Ln
Rockwall, TX 75032
Phone: (972) 722-4006
Review Summary
Bacon Plumbing Heating Air Electric is a company that offers plumbing, heating & air conditioning, and electrical services. With a rating of 2.5, they have received a total of 89 reviews from their customers. Located at 2055 Kristy Ln, Rockwall, TX 75032, Bacon Plumbing Heating Air Electric is easily accessible to the residents of Rockwall.
One of the customers left a positive review, stating that Bacon Plumbing Heating Air Electric provided excellent service when they had a possible foundation leak. The technicians showed up promptly, followed up on the issue, and the quality of work was top-notch. This positive experience reflects the professionalism and dedication of the company in addressing their customers’ needs.
However, another customer had a negative experience with Bacon Plumbing Heating Air Electric. Although they appreciated the respectful and friendly technicians who entered their house, their overall experience working with the company was described as a nightmare. The customer did not provide specific details, but this negative feedback highlights areas where Bacon Plumbing Heating Air Electric may need improvement.
Another customer shared a significant concern regarding Bacon Plumbing Heating Air Electric’s diagnostic abilities. They claimed that the technicians failed to identify plumbing damages amounting to $35,000 while they were under contract to purchase a house. This oversight resulted in the customer purchasing a house that they cannot live in due to the unidentified plumbing issues. This review raises questions about the company’s thoroughness in assessing and addressing plumbing problems.
Based on the mixed feedback from customers, it appears that Bacon Plumbing Heating Air Electric has both positive and negative aspects to their services. While they have shown professionalism and quality workmanship in certain cases, there are areas where they may need to improve, such as communication, diagnostic abilities, and overall customer experience. It is recommended that potential customers carefully consider their specific needs and weigh the pros and cons before choosing Bacon Plumbing Heating Air Electric for their plumbing, heating & air conditioning, or electrical needs.
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Neighborhood Heating & Air Conditioning LLC
5.0 / 5 stars, out of 6 reviews
709 W Rusk St
Ste B
Rockwall, TX 75087
Phone: (214) 381-6261
Review Summary
Neighborhood Heating & Air Conditioning LLC is a reputable HVAC company located at 709 W Rusk St, Ste B, Rockwall, TX 75087. With a 5-star rating and 6 positive reviews, it is clear that this company provides exceptional service to its customers.
Customers appreciate the honest and reliable service provided by Neighborhood Heating & Air Conditioning LLC. One reviewer mentioned that the company fixed some issues that their previous AC service company overlooked. This demonstrates the company’s commitment to thoroughness and attention to detail.
Another customer shared their positive experience when they encountered an AC problem a year after their system was installed by a different company. Despite being short on funds, the team at Neighborhood Heating & Air Conditioning LLC found a way to fix the issue, showcasing their resourcefulness and dedication to customer satisfaction.
Many customers have been relying on Neighborhood Heating & Air Conditioning LLC for their regular system check-ups. One reviewer mentioned that the company has been servicing their system since they moved to the area, and they have been consistently pleased with the service provided.
Overall, Neighborhood Heating & Air Conditioning LLC is a trustworthy and reliable HVAC company that goes above and beyond to ensure customer satisfaction. Their expertise, honesty, and commitment to quality make them an excellent choice for all heating and air conditioning needs.
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All Care Comfort Solutions
5.0 / 5 stars, out of 10 reviews
102 Aurora Cir
Rockwall, TX 75032
Phone: (469) 715-2653
Review Summary
All Care Comfort Solutions is a highly rated Heating & Air Conditioning/HVAC company located at 102 Aurora Cir, Rockwall, TX 75032. With a perfect rating of 5.0 stars, this company has received glowing reviews from its customers.
One satisfied customer shared their experience, stating that they received opinions from two different companies, Levy & Son and AllCare. They were shocked when Levy & Son recommended a whole new HVAC system to replace their 10-year-old unit. The reviewer was impressed with All Care Comfort Solutions because they did not try to upsell them. They appreciated that All Care Comfort Solutions sent a knowledgeable technician and not just a salesperson.
Another customer had an issue with their AC system and had a couple of different AC companies come out to look at it. Out of all the companies, All Care Comfort Solutions was the only one that was able to find and repair the issue. The customer was extremely satisfied with their service and the problem was resolved.
In another review, a customer shared that they started searching for an A/C company in February 2017 and wanted to upgrade both units. After receiving several bids, they were still not convinced about their decision. However, All Care Comfort Solutions stood out among the competition. The customer was impressed with the professionalism and expertise of the team. They ultimately chose All Care Comfort Solutions to upgrade their units.
Overall, All Care Comfort Solutions has consistently provided excellent service and expertise to its customers. Their knowledgeable technicians and dedication to solving problems have earned them a stellar reputation in the HVAC industry. Whether it’s repairing systems or upgrading units, customers can trust All Care Comfort Solutions to deliver top-notch service.
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Captain Air Heating & Cooling
4.5 / 5 stars, out of 6 reviews
1930 Creekside Dr
Rockwall, TX 75087
Phone: (972) 757-8532
Review Summary
Captain Air Heating & Cooling is a highly reputable HVAC and water heater installation/repair company located at 1930 Creekside Dr, Rockwall, TX 75087. With a rating of 4.5 out of 5 stars and a total of 6 reviews, they have built a strong reputation in their field.
One satisfied customer shared their experience, stating that they had a back room in their new house that was not cooling properly. They had previously contacted another HVAC company, but their suggested solution turned out to be ineffective. However, Captain Air Heating & Cooling was able to provide the right solution and efficiently resolve the issue. This customer gave them a well-deserved 5-star rating.
On the other hand, there was a negative review from a customer who had a disappointing experience. They claimed that Captain Air Heating & Cooling forgot their appointment twice and didn’t show up without any prior notice. This caused frustration and inconvenience for the customer, resulting in a 1-star rating. It’s important to note that this incident happened nearly a month ago, and the customer mentioned that it had been two weeks since the company last came out.
Despite this negative review, it’s evident that Captain Air Heating & Cooling has a track record of providing excellent service. Another customer shared their positive experience, stating that the company was able to help them with a small AC compressor for their garage. The compressor had been damaged beyond repair in a recent hailstorm. Unlike another HVAC company, Captain Air Heating & Cooling offered a fair and reasonable solution, earning them a 5-star rating.
Overall, Captain Air Heating & Cooling demonstrates their expertise and professionalism in the HVAC and water heater installation/repair industry. While they may have faced a setback in terms of appointment scheduling, their commitment to providing effective solutions and exceptional service shines through in the majority of their reviews. If you’re in need of HVAC or water heater services in Rockwall, TX, Captain Air Heating & Cooling is definitely worth considering.
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Wilson Family Plumbing Heating Air Conditioning
4.0 / 5 stars, out of 9 reviews
2751 Massey Ln
Rockwall, TX 75032
Phone: (469) 338-5533
Review Summary
The Wilson Family Plumbing Heating Air Conditioning company has received mixed reviews from customers. With a rating of 4.0, it is evident that they have provided satisfactory service to some clients. However, there are a few negative reviews that highlight some issues.
One positive reviewer mentioned that a representative from the company promptly responded to their call and took the time to listen to their concerns. They appreciated the representative asking questions to fully understand the issue with the outdoor unit. This level of attentiveness and promptness is certainly commendable.
On the other hand, there are negative reviews that express dissatisfaction with the company’s services. One customer claimed that their A/C unit was miswired, leading to additional problems. They further alleged that the company blamed other parts and even committed an EPA violation by leaving the old A/C unit on the roof. Additionally, this customer stated that the company refused to take responsibility for their own warranty repair. These allegations are concerning and indicate a lack of professionalism and accountability.
Another customer mentioned that they contacted the company for an estimate on installing a new AC unit in their garage. A representative visited their property the next day and assessed the garage. However, the customer was disappointed when the representative informed them that the installation could not be done. This lack of clarity in the initial assessment could have been avoided, saving the customer time and effort.
While the Wilson Family Plumbing Heating Air Conditioning company has received positive feedback for their prompt response and attentive customer service, the negative reviews raise concerns about their professionalism, accountability, and accuracy in assessments. Potential customers may want to consider these factors before choosing their services.
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Rockwall Air
4.0 / 5 stars, out of 9 reviews
1935 Clubview
Rockwall, TX 75087
Phone: (972) 849-4224
Review Summary
Rockwall Air is a heating and air conditioning company located at 1935 Clubview, Rockwall, TX 75087. They specialize in HVAC services and have received a rating of 4.0 out of 5. With 9 reviews, they have established a decent reputation in the area.
One reviewer had a negative experience with the company, describing them as “a bunch of assholes” who know nothing about AC. However, this seems to be an isolated incident as the majority of reviews are positive.
A former HVAC professional praised Rockwall Air as the most honest HVAC man they have ever met. They highlighted the owner, Keith, as fair, dependable, and providing quality service. This positive review speaks highly of the company’s expertise and integrity.
Another reviewer expressed their high regard for Rockwall Air and Keith. They mentioned that Keith has been to their home multiple times, offering helpful tips and providing excellent service. This shows that Rockwall Air values customer satisfaction and goes above and beyond to meet their needs.
Overall, Rockwall Air seems to be a reputable HVAC company in Rockwall, TX. Their expertise, honesty, and dedication to customer satisfaction set them apart from other service providers in the area. If you are in need of heating or air conditioning services, Rockwall Air is worth considering.
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Cool Casa Heating & Air Conditioning
4.0 / 5 stars, out of 1 reviews
761 Justin Rd
Rockwall, TX 75087
Phone: (214) 875-3231
Review Summary
Cool Casa Heating & Air Conditioning is a reputable HVAC company located at 761 Justin Rd, Rockwall, TX 75087. They have received a rating of 4.0 based on the feedback from their customers.
One satisfied customer shared their positive experience with Cool Casa, stating that they were very happy with the service provided. They had previously encountered issues with a different company that had caused damage to their system. However, Cool Casa was quick to respond and resolve the problem, earning a 5-star rating for their efficient and effective service.
Another customer updated their previous review, expressing their appreciation for Cool Casa’s proactive approach to customer satisfaction. The company reached out to them personally to address and explain a situation that had caused a slight miscommunication between the customer and the technician. The customer acknowledged the effort made by Cool Casa and revised their rating to 4 stars.
Cool Casa Heating & Air Conditioning is dedicated to providing reliable and professional HVAC services to their customers in Rockwall, TX. Their prompt response, effective solutions, and commitment to customer satisfaction make them a reliable choice for all heating and air conditioning needs.
