New River Heating & Air Conditioning
2.0 / 5 stars, out of 9 reviews
91 Ingles St
Radford, VA 24141
Phone: (540) 731-1979
Review Summary
New River Heating & Air Conditioning is a company that specializes in Heating & Air Conditioning/HVAC services, Air Duct Cleaning, and Water Heater Installation/Repair. With a rating of 2.0, the company has received mixed reviews from its customers.
One reviewer mentioned that the company’s services have declined significantly since they started. The owners, who initially cared about their customers, seem to have lost that touch. This is disappointing, as good reviews on Facebook may not accurately reflect the current state of the company.
Another customer had a negative experience when they called to have someone come out to check their heat pump. The person they spoke with mentioned that they could possibly send someone later. This lack of urgency and responsiveness reflects poorly on the company’s professionalism.
A buyer shared a cautionary tale, stating that they were told they needed a new heat pump and that their compressor was bad, with an estimated cost of $7,000. However, they sought a second opinion and discovered that the only issue was a minor problem. This suggests that the company may have attempted to upsell unnecessary services to their customers.
Based on these reviews, it seems that New River Heating & Air Conditioning’s quality and customer service have declined over time. Potential customers should exercise caution and consider seeking second opinions before committing to expensive repairs or replacements. It may be beneficial to explore other options in the Radford, VA area.
Learn More About New River Heating & Air Conditioning Here
Collier Services
5.0 / 5 stars, out of 3 reviews
6226 University Park Dr
Ste 2612
Radford, VA 24141
Phone: (540) 380-8486
Review Summary
Collier Services is a top-rated plumbing and heating & air conditioning/HVAC company located at 6226 University Park Dr, Ste 2612, Radford, VA 24141. With a perfect 5.0 rating and a total of 3 reviews, they have established themselves as a trusted and reliable service provider in the area.
Customers have praised Collier Services for their exceptional knowledge in plumbing and their professional approach to their work. They are known for their honesty and integrity, always dealing with their customers in the most transparent and trustworthy manner.
One reviewer mentioned that they received same-day excellent service from Collier Services. The team was not only efficient but also polite and trustworthy. The reviewer expressed their happiness in having Collier Services in the area.
Another reviewer highly recommended Collier Services for anyone in need of a plumber. They mentioned that the owner, Jonathan Collier, is a true professional and will fix any problem right away. Additionally, Jonathan was described as empathetic, showing care and understanding towards customers’ needs.
Overall, Collier Services has proven themselves to be a top choice for plumbing and HVAC services in the Radford area. Their combination of expertise, professionalism, and excellent customer service sets them apart from the competition. If you find yourself in need of their services, don’t hesitate to give them a call at (540) 380-8486.
