Goggins Heating & Cooling
3.5 / 5 stars, out of 3 reviews
103 Holly Ct
Prattville, AL 36066
Phone: (334) 365-5460
Review Summary
Goggins Heating & Cooling is a reliable HVAC company located at 103 Holly Ct in Prattville, AL 36066. With a rating of 3.5 stars and 3 reviews, they have proven themselves to be a trusted provider in the heating and air conditioning industry.
One satisfied customer shared their positive experience with Goggins, stating that their 80-year-old mother woke up without AC and Goggins promptly responded to the call. They had her up and running before 11 o’clock, fixing both units at a very reasonable rate. This customer was highly impressed with Goggins’ efficiency and affordability, giving them a well-deserved 5-star rating.
Another reviewer expressed their gratitude towards Goggins for saving them from their Home Warranty provider. They had been dealing with paperwork delays for over a week, leaving their family without proper cooling in the scorching heat of August in Alabama. Goggins came to the rescue and provided the necessary services, earning another 5-star rating.
However, not all experiences with Goggins were positive. One dissatisfied customer shared their disappointment and would not recommend the company. They claimed that Goggins sold them a more expensive unit that they didn’t actually need and also convinced them to spend an additional $500 on warranties. This negative review highlights a potential issue of upselling and raises concerns about the company’s sales practices.
Overall, Goggins Heating & Cooling has generally received positive feedback for their prompt and efficient service. However, the negative review raises some cautionary notes about their sales tactics. It is always recommended for customers to do their own research and seek multiple opinions before making significant HVAC-related purchases.
Learn More About Goggins Heating & Cooling Here
The Climate Doctor
1.0 / 5 stars, out of 2 reviews
Prattville, AL 36067
Phone: (334) 398-3098
Review Summary
The Climate Doctor has received two reviews so far. Unfortunately, both reviews have given the business a rating of 1.0.
In the first review, the customer accuses The Climate Doctor of being dishonest and attempting to extort money. The customer claims that after they paid for a service, the business tried to uninstall their unit when they refused to pay extra. This is a serious accusation and reflects poorly on the professionalism and integrity of The Climate Doctor.
The second review recounts a specific service request made by the customer. They asked for a repair on their AC unit, specifically to fix a Shrader valve and add refrigerant. However, The Climate Doctor provided a quote of $880.00 for this relatively simple repair. The customer found this price to be unreasonable and refused the service. This suggests that The Climate Doctor may be overcharging their customers for their services.
Based on these reviews, it seems that The Climate Doctor has a pattern of unprofessional behavior and unfair pricing. Potential customers should be cautious when considering their services. It may be wise to seek out alternative HVAC companies in the Prattville area.
