Cooper Mechanical
3.5 / 5 stars, out of 15 reviews
7696 Easton Rd
Ottsville, PA 18942
Phone: (610) 228-4405
Review Summary
Cooper Mechanical is a reputable plumbing, heating & air conditioning/HVAC, and water heater installation/repair company located in Ottsville, PA. With a rating of 3.5 and a total of 15 reviews, they have established themselves as a reliable service provider in the area.
One customer mentioned their experience with water heater replacement, stating that they needed a call back for a leak due to poor installation. However, the problem was promptly corrected to their satisfaction. This shows that Cooper Mechanical takes responsibility for their work and strives to rectify any issues that arise.
On the other hand, another reviewer expressed their dissatisfaction with the company, stating that they wished someone had warned them against hiring Cooper Mechanical. They claimed that the company was the most expensive contractor in the area and perceived them as careless. While it’s important to consider different perspectives, it’s worth noting that this review is an outlier among the majority of positive feedback.
Despite this negative review, a long-standing customer of over 30 years shared their positive experience with Cooper Mechanical. They commended the company for consistently providing top-notch service with competitive prices. This demonstrates the company’s dedication to maintaining customer satisfaction over the years.
Overall, Cooper Mechanical has a solid reputation and a majority of positive reviews from satisfied customers. While they may have encountered some challenges along the way, their commitment to resolving issues and delivering high-quality work sets them apart in the industry. If you’re in need of plumbing, heating & air conditioning/HVAC, or water heater services in the Ottsville area, Cooper Mechanical is worth considering.
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Tom’s Home Mechanical Services
4.0 / 5 stars, out of 4 reviews
Ottsville, PA 18942
Phone: (215) 321-0660
Review Summary
Tom’s Home Mechanical Services is a reputable home appliance repair and heating & air conditioning service provider located in Ottsville, PA. With a solid rating of 4.0 and a total of 4 reviews, this company has garnered a positive reputation amongst its customers.
One satisfied customer expressed their appreciation for the company’s expertise and punctuality. The customer mentioned that unlike other companies, Tom’s Home Mechanical Services did not delay the repair process by ordering parts and left them without a functioning fridge for weeks. The customer was pleased with the prompt service and the knowledge demonstrated by the technician, giving them a 5-star rating.
However, not all experiences were positive. One customer had a negative encounter with a technician from the company. The customer claimed that the technician was unprofessional, rude, and chose to argue instead of focusing on troubleshooting the problem. This unfortunate incident led to a 1-star rating and left the customer dissatisfied with the overall service.
On a brighter note, another customer had a great experience with Tom’s Home Mechanical Services. They had a non-functioning dryer and were concerned after hearing horror stories from others. However, they received a recommendation from a friend and decided to trust this company. The customer was pleased with the service provided and gave a 5-star rating.
Overall, Tom’s Home Mechanical Services has a solid reputation in the Ottsville, PA area. While there have been some negative experiences, the majority of customers seem satisfied with the company’s services. It is important to note that individual experiences may vary, and it is always recommended to do thorough research and consider multiple factors before choosing a service provider.
