King Heating, Cooling & Plumbing
3.5 / 5 stars, out of 84 reviews
4813 W 159th St
Oak Forest, IL 60452
Phone: (708) 808-6162
Review Summary
King Heating, Cooling & Plumbing is a company that specializes in Heating & Air Conditioning/HVAC, Plumbing, and Air Duct Cleaning services. With a rating of 3.5 stars, they have received mixed reviews from their customers. Located at 4813 W 159th St, Oak Forest, IL 60452, customers can reach them at (708) 808-6162.
One satisfied customer shared their positive experience with King Heating, Cooling & Plumbing. They mentioned that their retired parents started their AC unit a few weeks ago with the warm weather and encountered an ear-piercing screeching noise from the furnace/humidifier area. The customer was impressed with the prompt response from the company, as their technicians quickly resolved the issue. This customer gave them a 5-star rating for their efficient service.
However, one disgruntled customer expressed their disappointment with the company. They had an appointment scheduled from 8am-12pm but received a call from the company stating that the technician was running late. After waiting until 4:15pm, the customer decided to contact the office and was informed that they had called twice with no response. This lack of communication and delay led to their dissatisfaction, resulting in a 1-star rating for King Heating, Cooling & Plumbing.
Another customer had a negative experience with the company’s service technician. They were told that their fan motor needed to be replaced, and they were quoted a repair cost of $1600. Additionally, the technician suggested replacing the entire unit for approximately $4500. Feeling skeptical about the high cost, this customer decided to seek a second opinion from another company. This incident left them dissatisfied with the pricing and resulted in a 1-star rating.
Overall, King Heating, Cooling & Plumbing has a mixed reputation based on the reviews. While some customers were pleased with their prompt response and efficient service, others expressed disappointment with delays and high repair costs. It is important for potential customers to consider these different experiences and make an informed decision based on their specific needs and requirements.
