Johnson Heating & Cooling
1.0 / 5 stars, out of 1 reviews
2820 Cherry St
Mount Vernon, IL 62864
Phone: (618) 244-4228
Review Summary
Johnson Heating & Cooling is a Heating & Air Conditioning/HVAC company located at 2820 Cherry St, Mount Vernon, IL 62864. They can be reached at (618) 244-4228.
One reviewer had a negative experience with Johnson Heating & Cooling. According to the review, the reviewer called the business and the phone was abruptly answered. The reviewer mentioned that they had the nerve to call the business during the owner’s vacation, even though there was no mention of this on the website. The reviewer gave the business a rating of 1 out of 5 stars.
Based on this review, it seems that Johnson Heating & Cooling may not have clear communication or customer service practices in place. It is important for businesses to inform their customers about any potential disruptions or changes to their services, especially if it affects their availability. This lack of transparency may have resulted in the negative experience mentioned in the review.
It is important for businesses to prioritize clear communication and be transparent with their customers to avoid any misunderstandings or frustrations. Johnson Heating & Cooling could consider updating their website and other communication channels to inform customers about their availability and any potential disruptions in the future.
Learn More About Johnson Heating & Cooling Here
Hodges HVAC
1.0 / 5 stars, out of 2 reviews
1 Sunset Dr
Mount Vernon, IL 62864
Phone: (618) 237-2449
Review Summary
Hodges HVAC has a rating of 1.0 based on 2 reviews. The business is located at 1 Sunset Dr, Mount Vernon, IL 62864. They specialize in Heating & Air Conditioning/HVAC services. Their phone number is (618) 237-2449.
One reviewer had a negative experience with Hodges HVAC. They needed a simple faucet/valves replacement, but the technician replaced the chrome faucet with a cheap plastic one worth only $13. The reviewer also mentioned that the technician recommended flushing the lines, which they felt was unnecessary. Overall, the reviewer was dissatisfied with the service provided.
Another reviewer had a similar negative experience. They described it as the worst experience they’ve ever had with a heating and cooling business in the Mt Vernon area. The reviewer mentioned that Hodges HVAC wanted to be paid for fixing their AC under warranty, even though the job was not completed satisfactorily. This left the reviewer highly disappointed with the business.
Based on these reviews, Hodges HVAC seems to have a poor track record when it comes to customer satisfaction. The use of cheap materials and questionable service practices have led to negative experiences for customers. It is important for potential customers to consider these reviews before deciding to engage Hodges HVAC for their heating and air conditioning needs.
Learn More About Hodges HVAC Here
J & R Appliances / Mechanical
1.0 / 5 stars, out of 1 reviews
1001 Broadway St
Mount Vernon, IL 62864
Phone: (618) 327-8495
Review Summary
The reviewer had a very negative experience with J & R Appliances / Mechanical. They hired the company as a sub-contractor for their home and were extremely disappointed with the service they received.
The reviewer mentioned that the owner’s son, Ross, provided them with a quote stating that the job would only take a day or two to complete. However, after waiting for 5 weeks, the job still wasn’t finished.
This delay in completion was frustrating for the reviewer, as they had expected the work to be done in a timely manner. It seems that J & R Appliances / Mechanical did not prioritize the job or allocate enough resources to complete it within the promised timeframe.
The reviewer’s dissatisfaction is evident from their low rating of 1 out of 5 stars. This rating suggests that they were not only unhappy with the delay, but also with the overall quality of the work done by J & R Appliances / Mechanical.
Based on this review, it seems that J & R Appliances / Mechanical did not meet the expectations of the reviewer and failed to deliver on their promises. It is important for customers to be aware of this experience before considering hiring this company for their own projects.
Learn More About J & R Appliances / Mechanical Here
Ohana Heating and Air
5.0 / 5 stars, out of 2 reviews
Mount Vernon, IL 62864
Phone: (618) 472-4738
Review Summary
Ohana Heating and Air is a reputable HVAC company located in Mount Vernon, IL. With a perfect rating of 5.0 stars and two glowing customer reviews, it’s clear that this company provides exceptional service.
One satisfied customer had to replace their air conditioner and furnace and reached out to Ohana Heating and Air. Shane, a knowledgeable technician, responded promptly and provided a detailed quote. The customer was impressed with the competitive pricing and the thoroughness of the service provided. They were able to get everything they needed without breaking the bank.
Another customer, who owns a rental property in Centralia, had the fortune of being referred to Ohana Heating and Air. Living in Dallas, they found it challenging to handle issues that arise at the property. However, Ohana Heating and Air came to the rescue. The customer was pleased with the professionalism and efficiency of the team. They were able to address the HVAC issue promptly, ensuring the comfort of the tenants and peace of mind for the property owner.
Overall, Ohana Heating and Air has proven to be a reliable and customer-oriented HVAC company. Their commitment to providing top-notch service, competitive pricing, and prompt response times sets them apart from the competition. Whether you need a new installation or repairs, you can trust Ohana Heating and Air to meet your needs in a timely and professional manner.
