Comfort Air Heating & Cooling
1.0 / 5 stars, out of 1 reviews
471 Adena Dr
Mount Sterling, KY 40353
Phone: (859) 499-4247
Review Summary
Comfort Air Heating & Cooling is a HVAC company located at 471 Adena Dr, Mount Sterling, KY 40353. They have a rating of 1.0 based on 1 review. The company specializes in Heating & Air Conditioning/HVAC services.
The customer who left a review on 2018-09-05 was not satisfied with their experience. They called on 8/27/18 to get a new system installed. Bradley and Zack from Comfort Air Heating & Cooling arrived on the same day. The reviewers mentioned that Bradley and Zack were friendly and knowledgeable. However, they were disappointed with the written rough estimate provided by the company.
Comfort Air Heating & Cooling should take this feedback seriously and work on improving their service and communication with customers. It is important for them to provide accurate and detailed estimates to avoid any misunderstandings in the future.
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Climate Solutions
1.0 / 5 stars, out of 3 reviews
30 E High St
Mount Sterling, KY 40353
Phone: (859) 585-9944
Review Summary
Climate Solutions is a Heating & Air Conditioning/HVAC company located at 30 E High St, Mount Sterling, KY 40353. They have a rating of 1.0 based on 3 reviews.
One reviewer had a negative experience with the owner of the company, calling them the “biggest cheater ever” and warning others not to do business with them. They claimed to have been ripped off after their air unit went out and they called Climate Solutions for assistance.
Another reviewer mentioned that they had a warranty install about 1.5 years ago, with Climate Solutions being the Lennox dealers. However, after 1.5 years, their compressor failed, indicating a potential issue with the unit or installation.
A third reviewer contacted Climate Solutions for a quote on a new heat pump. They received a call back from Tammy, who asked for information from another company. This reviewer found it unprofessional that they were asked to provide information from a competitor.
Based on these reviews, it seems that Climate Solutions has not provided satisfactory service to their customers. The negative experiences reported raise concerns about the owner’s integrity and the quality of their installations. Additionally, the unprofessional behavior of asking for competitor information reflects poorly on their customer service. Potential customers should carefully consider these reviews before choosing Climate Solutions for their HVAC needs.
