Scott’s AC & Heating
4.5 / 5 stars, out of 8 reviews
2 Right Elevator Dr
Middle River, MD 21220
Phone: (410) 960-5177
Review Summary
Scott’s AC & Heating is a highly regarded heating and air conditioning company located in Middle River, MD. With a rating of 4.5 stars and a total of 8 reviews, it is clear that Scott’s AC & Heating has built a strong reputation for providing exceptional service to their customers.
One reviewer had a part fail and Scott was able to help troubleshoot the issue over the phone, even while he was on vacation. The next day, Scott promptly arrived to replace the part, and the reviewer was pleased to find that everything was covered and there were no additional charges. This level of dedication and customer service is truly commendable.
Another customer found Scott through Yelp and was impressed by the numerous positive reviews. They called Scott when their AC stopped working, believing that there was a leak. Scott exceeded their expectations by quickly responding to the call and resolving the issue. The customer was grateful for Scott’s expertise and professionalism.
One reviewer described Scott as an excellent Yelp find, praising his same-day service and ability to fix both of their AC units. They also mentioned that Scott was friendly and professional throughout the entire process. Thanks to Scott’s expertise, their AC is now functioning perfectly, providing them with cool and comfortable air.
Overall, Scott’s AC & Heating has proven to be a reliable and trustworthy HVAC company. The positive reviews highlight Scott’s exceptional customer service, prompt response times, and ability to effectively diagnose and resolve issues. If you are in need of heating or air conditioning services in Middle River, MD, Scott’s AC & Heating is definitely a company worth considering.
Learn More About Scott’s AC & Heating Here
Prem-Air Services
5.0 / 5 stars, out of 1 reviews
407 Armstrong Rd
Baltimore, MD 21220
Phone: (410) 863-2665
Review Summary
Prem-Air Services is a highly rated HVAC and air duct cleaning company located in Baltimore, MD. With a perfect 5.0 rating and one review, they have proven themselves to be a trusted and reliable service provider in the industry.
The reviewer had a positive experience with Prem-Air Services when they decided to upgrade their old mercury thermostat to a new WiFi thermostat. However, they encountered some difficulties during the installation process and ended up making the situation worse. In need of professional assistance, they reached out to Prem-Air Services for help.
The reviewer was impressed with the prompt response and excellent service provided by Prem-Air Services. The knowledgeable technicians were able to quickly diagnose and resolve the issues caused by the reviewer’s DIY attempt. They not only fixed the problems but also ensured that the new WiFi thermostat was installed correctly and functioning properly.
The reviewer highly recommends Prem-Air Services for their expertise, professionalism, and exceptional customer service. The company’s dedication to customer satisfaction is evident in their ability to turn a potentially frustrating situation into a positive and successful outcome.
If you are in need of HVAC services or air duct cleaning in the Baltimore area, look no further than Prem-Air Services. Contact them at (410) 863-2665 or visit their location at 407 Armstrong Rd, Baltimore, MD 21220.
Learn More About Prem-Air Services Here
BGE HOME
2.0 / 5 stars, out of 171 reviews
1409 Tangier Dr
Middle River, MD 21220
Phone: (888) 243-4663
Review Summary
BGE HOME has a rating of 2.0 stars based on 171 reviews. They offer services in the categories of Electricians, Plumbing, and Heating & Air Conditioning/HVAC. They are located at 1409 Tangier Dr, Middle River, MD 21220.
One customer mentioned that when they became a homeowner and bought a house, they didn’t know the history of their water heater. They decided to do business with BGE HOME, but unfortunately, their experience was not very satisfactory. They gave a rating of 2 stars and mentioned that they didn’t have a good experience with the company.
Another customer had a negative experience with BGE HOME and mentioned that they would never recommend them to anyone needing their type of service. They had BGE HOME recommend a new gas water heater, but the pilot light and other issues were not resolved properly. They gave a rating of 1 star.
Another customer mentioned that the customer portal of BGE HOME continues to be useless. They were only able to log in successfully once, and even then, they were provided with misinformation about their account status. They also gave a rating of 1 star.
Based on the reviews, it seems that BGE HOME has not been able to meet the expectations of their customers. The negative experiences mentioned by the reviewers raise concerns about the quality of their services and the effectiveness of their customer portal. It would be wise for potential customers to consider these factors before choosing to do business with BGE HOME.
