Merrill Sheet Metal Works
2.5 / 5 stars, out of 3 reviews
1204 N Center Ave
Merrill, WI 54452
Phone: (715) 536-2262
Review Summary
Merrill Sheet Metal Works has received mixed reviews from customers. With a rating of 2.5 out of 5, they have some room for improvement.
One customer expressed their dissatisfaction with their fireplace installation, stating that they paid over $7k for the installation, but the stack was not properly installed and the fireplace does not stay lit. They also mentioned that the owners of Merrill Sheet Metal Works expected them to have knowledge about fireplace installation, which left them disappointed. This negative experience highlights the importance of ensuring proper installation and addressing customer concerns.
Another customer had a negative experience when their metal chimney was knocked off their roof. They hired Merrill Sheet Metal Works to fix it, but were left upset with the outcome. Unfortunately, they did not provide further details about the specific issues they encountered. This review suggests that there may have been some issues with the quality of the repair work.
On a positive note, one customer had a great experience with Merrill Sheet Metal Works. They hired them to install a new mini split system for their office and were pleased with the service. Not only were they satisfied with the quality of the installation, but they also saved $1,200 compared to the Mitsubishi dealer in Wausau. This positive review showcases Merrill Sheet Metal Works’ ability to provide cost-effective solutions and deliver satisfactory results.
Overall, Merrill Sheet Metal Works has received mixed reviews. While they have shown competence in certain areas, such as cost-effective installations, they need to address the concerns raised by customers who experienced issues with their fireplace installation and chimney repair. By improving their installation techniques and addressing customer concerns promptly and effectively, Merrill Sheet Metal Works can enhance their reputation and provide a better experience for their customers.
Learn More About Merrill Sheet Metal Works Here
Podeweltz Repair Service
3.0 / 5 stars, out of 2 reviews
W2810 County Rd C
Merrill, WI 54452
Phone: (715) 536-6791
Review Summary
Podeweltz Repair Service is a heating and air conditioning (HVAC) company located in Merrill, WI. With a rating of 3.0 and two reviews, they strive to provide reliable and efficient service to their customers.
One satisfied customer had an excellent experience with the company. They were in need of immediate assistance when their furnace stopped working late at night. The technicians from Podeweltz Repair Service promptly arrived early the next morning and fixed the issue. The customer appreciated the quick response and the dedication of the team. They even mentioned that the person they contacted called them back to ensure everything was taken care of. This level of customer service left a positive impression on them, resulting in a 5-star rating.
However, another customer had an unfortunate encounter with the company. They received a phone call from a woman demanding payment, and if they didn’t comply, she threatened to take legal action through small claims court. Initially thinking it was a joke, the customer soon realized the seriousness of the situation. This experience left them disappointed and frustrated, leading to a 1-star rating.
It’s important to note that while the first review reflects a positive experience, the second review raises concerns about the company’s communication and customer service. This discrepancy in customer experiences highlights the need for Podeweltz Repair Service to address any issues and ensure consistent and satisfactory service for all their customers.
