Lam-Air Heating & Air Conditioning
2.5 / 5 stars, out of 21 reviews
109 Galice Rd
Merlin, OR 97532
Phone: (541) 476-6978
Review Summary
Lam-Air Heating & Air Conditioning is a company that specializes in Heating & Air Conditioning/HVAC, Insulation Installation, and Water Heater Installation/Repair. With a rating of 2.5 stars and a total of 21 reviews, they have been providing their services at 109 Galice Rd, Merlin, OR 97532.
One reviewer mentioned that their tenant in Talent, Oregon had their AC quit late in the day in July and called Lam-Air for an after-hours service. Although the reviewer didn’t have prior knowledge of the call, they mentioned that Lam-Air responded promptly, which was in their favor. The reviewer gave them a rating of 3 stars.
Another reviewer had a positive experience with Lam-Air. They mentioned that Lam-Air was awesome and responded promptly once they were assigned a work order. The technician was able to diagnose the problem with their heating system and ordered the necessary parts. The reviewer gave them a rating of 5 stars.
However, there was a negative review from a customer who had Lam-Air out to their place less than six months prior. The customer’s husband had concerns about a failing part in their outdoor unit, and unfortunately, those concerns turned out to be true. The reviewer gave them a rating of 1 star.
Overall, Lam-Air Heating & Air Conditioning has received mixed reviews. While some customers have had positive experiences with prompt responses and efficient service, others have had concerns about the durability of the parts used. It’s always important to thoroughly assess the situation and communicate any concerns to ensure the best outcome for both parties.
Learn More About Lam-Air Heating & Air Conditioning Here
Town and Country Heating and Cooling
2.0 / 5 stars, out of 6 reviews
Merlin, OR 97532
Phone: (541) 450-2710
Review Summary
Town and Country Heating and Cooling has received a rating of 2.0 based on 6 reviews. The company specializes in Heating & Air Conditioning/HVAC services and is located in Merlin, OR 97532.
Unfortunately, the customer feedback for Town and Country Heating and Cooling has not been positive. Several reviewers have expressed their dissatisfaction with the company’s customer service and reliability. One reviewer mentioned that they had to make multiple calls and leave messages before finally being able to reach someone. Even then, the reviewer had to wait for a callback that never came.
Another reviewer shared their experience of the company failing to show up for an appointment and being very late for another appointment. Additionally, they mentioned that it took over 5 weeks for a simple part to be replaced.
Furthermore, some reviewers have mentioned that Town and Country Heating and Cooling complained about the cost of parts needed for repairs, which left a negative impression on them. This lack of professionalism and reliability has disappointed customers who expected better service.
Overall, based on the customer reviews, Town and Country Heating and Cooling has not met the expectations of its customers. The issues with customer service, reliability, and delays in completing repairs have negatively impacted the company’s reputation. It is important for potential customers to be aware of these shortcomings before considering their services.
