JM Heating and Cooling
1.0 / 5 stars, out of 1 reviews
Loon Lake, WA 99148
Phone: (509) 209-6660
Review Summary
JM Heating and Cooling is a heating and air conditioning company located in Loon Lake, WA. They have received one review with a rating of 1.0. The reviewer mentioned that the technician seemed competent at his job, but there were some issues with the pricing and punctuality.
The reviewer stated that they were quoted a rate of $200 per hour on the phone, but the final bill ended up being $958 for 2 hours of work. This is a significant difference and can be seen as a negative aspect of their experience with JM Heating and Cooling.
In addition to the pricing issue, the reviewer mentioned that the technician arrived half an hour late. Punctuality is an important aspect of any service, and a delay in arrival can be frustrating for customers.
Overall, based on this review, it seems that JM Heating and Cooling may need to improve their pricing transparency and punctuality. It is important for customers to have a clear understanding of the costs involved in a service, and delays in arrival can negatively impact the customer experience.
