Air Duct Cleaning Group
4.0 / 5 stars, out of 5 reviews
3926 W Touhy Ave
Ste 329
Lincolnwood, IL 60712
Phone: (847) 532-2676
Review Summary
The Air Duct Cleaning Group is a professional service that specializes in air duct cleaning and heating & air conditioning services. With a rating of 4.0 and 5 reviews, they have established themselves as a trusted choice for homeowners in the Lincolnwood, IL area.
One satisfied customer had high praise for Mark, a member of the Air Duct Cleaning Group. They mentioned that Mark is a rare find in the industry. Unlike other cleaning companies that give low prices over the phone and then surprise customers with hidden fees, Mark was upfront and transparent. This customer gave the company a 5-star rating and expressed their appreciation for the honest and fair pricing.
Another customer was impressed with Mark’s knowledge and professionalism. They were shown a video of their ducts before and after the cleaning process, and they were shocked by the amount of dirt and grime that had accumulated. The customer gave the company a 5-star rating and commended Mark for his expertise and thorough explanation of the cleaning process.
However, not all experiences were positive. One disappointed customer shared their frustration after reaching out to the Air Duct Cleaning Group to clean the ducts of their recently purchased home. Despite the company’s great reviews, the customer was let down. They gave the company a 1-star rating and expressed their disappointment with the appointment scheduling process.
Overall, the Air Duct Cleaning Group has received positive feedback from their customers. With their expertise in air duct cleaning and heating & air conditioning services, they have gained a solid reputation in the Lincolnwood, IL area. Customers appreciate their transparency, professionalism, and knowledge. However, it is important for the company to address any concerns and improve their appointment scheduling process to ensure a positive experience for all customers.
