Universal Temperature Engineering
3.5 / 5 stars, out of 3 reviews
4330 Lake St
Lewiston, MI 49756
Phone: (888) 434-0853
Review Summary
Universal Temperature Engineering is a heating, air conditioning, and plumbing company located at 4330 Lake St in Lewiston, MI 49756. With a rating of 3.5 stars and a total of 3 reviews, they offer a range of services including HVAC, water heater installation/repair, and plumbing.
The first reviewer had a negative experience, stating that they would not return for warranty work. They mentioned that it cost them an additional $400 to fix the previous work done by the company. The reviewer expressed disappointment in not receiving any communication and expected the company to be present for two days, but they did not show up.
The second reviewer had a completely different experience. They mentioned that their furnace had stopped working and Keith, the owner, promptly set an appointment and arrived on time. The reviewer appreciated that Universal Temperature Engineering is a veteran-owned and run company, offering discounts for veterans. They also mentioned that Keith took the time to explain and show them the issues with their furnace.
Similarly, the third reviewer had a positive experience with Universal Temperature Engineering. They praised the response and service they received from Keith, stating that he was great to work with. They mentioned that Keith was able to fix the problem with their furnace, but also provided an honest assessment that it was a temporary solution. The reviewer appreciated the transparency and honesty.
Overall, Universal Temperature Engineering has received mixed reviews. While the first reviewer had a negative experience with additional costs and lack of communication, the second and third reviewers had positive experiences with prompt service and transparency. It is important for potential customers to consider these different perspectives when choosing a service provider.
