Rocket Cooling
2.5 / 5 stars, out of 3 reviews
180 N Main St
Labelle, FL 33935
Phone: (863) 563-1640
Review Summary
Rocket Cooling is a Heating & Air Conditioning/HVAC company located at 180 N Main St, Labelle, FL 33935. With a rating of 2.5 stars and a total of 3 reviews, it is clear that the experiences with this company have been mixed.
One reviewer had a great experience with Rocket Cooling during a routine service on their 2 units. The technician performed a thorough inspection and cleaning, and the entire process went smoothly. This positive experience reflects the professionalism and expertise of Rocket Cooling.
However, another reviewer had a negative experience with Rocket Cooling. They had scheduled 2 appointments for their Pentair pool heater, which was under warranty. Unfortunately, Rocket Cooling called to reschedule the first appointment, causing inconvenience and frustration for the customer. This lack of punctuality and organization is disappointing.
Another dissatisfied customer expressed their distrust of Rocket Cooling. They were quoted $130 for a repair, but when the company arrived, they charged $145 instead. Additionally, the customer was told that their motor needed to be replaced, but only a temporary repair was done. This discrepancy in pricing and the temporary solution provided raises concerns about the company’s integrity and honesty.
Based on the mixed reviews, it is difficult to form a definitive opinion about Rocket Cooling. The positive experience with the routine service suggests that they are capable of providing quality HVAC services. However, the negative experiences indicate issues with reliability and transparency. It is recommended that potential customers exercise caution and thoroughly discuss the details of the service before engaging with Rocket Cooling.
