Comfort Experts
3.0 / 5 stars, out of 11 reviews
3812 Eden Rd S
Kennedale, TX 76060
Phone: (817) 341-5112
Review Summary
Comfort Experts is a company that offers a range of services including heating and air conditioning, electrician work, and plumbing. With a rating of 3.0 and 11 reviews, they strive to provide quality service to their customers.
One reviewer had a negative experience with the customer service and communication of Comfort Experts. They mentioned that the installation of a Generac generator went relatively smooth, but they were disappointed with the service afterwards. The reviewer also mentioned that they were told the company could service the generator, but that did not happen. This lack of follow-through left a negative impression on the reviewer.
On the other hand, another reviewer had a positive experience with Comfort Experts. They praised the technician named Gavin for doing a thorough job. Gavin arrived slightly ahead of schedule and efficiently troubleshooted the system to identify the source of the problem. The reviewer appreciated Gavin’s professionalism and expertise.
However, another reviewer expressed skepticism towards the company’s claims. They stated that while everything sounded great on the surface, none of it was real. They found it amusing that the sales team was referred to as engineers, implying that there may be a misrepresentation of qualifications within the company.
In conclusion, Comfort Experts has received mixed reviews from their customers. While some have had negative experiences with their customer service and follow-through, others have had positive experiences with specific technicians. It is important for the company to address and improve upon their communication and service to ensure a consistent and positive customer experience.
