Shenandoah Air Conditioning & Heating
3.5 / 5 stars, out of 10 reviews
351 Edmond Rd
Kearneysville, WV 25430
Phone: (304) 930-5417
Review Summary
Shenandoah Air Conditioning & Heating is a company located at 351 Edmond Rd, Kearneysville, WV 25430. They specialize in Heating & Air Conditioning/HVAC and Air Duct Cleaning services. With a rating of 3.5 stars and a review count of 10, they have garnered some attention from their customers.
One customer expressed their frustration in a review, stating that the company came out twice to investigate why their unit was freezing up but couldn’t find anything wrong with it. They were disappointed that they would have to wait for the issue to worsen before it could be resolved. This negative experience highlights the importance of thorough and accurate diagnostics in the HVAC industry.
On the other hand, another customer had a positive experience with Shenandoah Air Conditioning & Heating. They had a problem with their newly installed AC unit and the company responded promptly. The customer praised the technician, Dusty, for his knowledge and expertise in resolving the issue. This demonstrates the company’s commitment to customer satisfaction and their ability to address problems effectively.
In another review, a customer had a less favorable experience. They had called the company because their HVAC system had suddenly stopped working. The technician, Trey, informed them that the system could not be repaired and needed to be replaced entirely. This news was likely disappointing for the customer, as it meant a significant investment to replace their HVAC system.
Overall, Shenandoah Air Conditioning & Heating has received a mix of positive and negative reviews. While some customers have had issues with the effectiveness of their services, others have praised the company for their prompt response and knowledgeable technicians. It’s important to consider these various experiences when making a decision about using their services.
