Artic Fox HVAC
3.0 / 5 stars, out of 7 reviews
76 Moffitt Blvd
Islip, NY 11751
Phone: (631) 650-6855
Review Summary
Artic Fox HVAC has received a mixed response from customers. With a rating of 3.0, the company has some room for improvement. The reviewers have highlighted both positive and negative experiences with Artic Fox HVAC.
One satisfied customer, Frankie, had a great experience with Artic Fox HVAC. Frankie mentioned that the team went above and beyond to install ducting for exhaust fans. Despite the challenges, Frankie appreciated the team’s diligence and commitment to completing the job. Frankie gave Artic Fox HVAC a 5-star rating.
However, another customer had a disappointing experience with the company. This customer made an appointment with Artic Fox HVAC but experienced a no-show. After waiting for 3 hours, the customer tried to contact the company but received no response. The customer had to wait until the next day to receive an apology from Artic Fox HVAC. This incident resulted in a 1-star rating for the company.
Another reviewer mentioned the difficulty they faced in scheduling an appointment with Artic Fox HVAC. They initially contacted the company on May 29th, but it took some time for the team to assess the situation and provide information. This delay in service resulted in a 2-star rating.
Overall, Artic Fox HVAC has received a mix of positive and negative reviews from customers. While some customers have praised the team’s dedication and quality of work, others have expressed frustration with scheduling and communication issues. It is important for Artic Fox HVAC to address these concerns and improve their customer service to ensure a more consistent and satisfactory experience for all customers.
Learn More About Artic Fox HVAC Here
Southbay Plumbing Heating & AC
5.0 / 5 stars, out of 1 reviews
Islip, NY 11751
Phone: (631) 806-1930
Review Summary
Southbay Plumbing Heating & AC is a highly-rated service provider in Islip, NY. With a perfect rating of 5.0 stars, they have proven their exceptional skills in plumbing, water heater installation/repair, and heating & air conditioning/HVAC. Their dedication to customer satisfaction is evident in the positive reviews they have received.
One satisfied customer recently shared their experience with Southbay Plumbing Heating & AC. They had purchased a washing machine and dryer and were eagerly anticipating their installation. However, upon the arrival of the installation team, it was discovered that certain parts were missing to complete the installation. This unexpected setback could have been frustrating, but Southbay Plumbing Heating & AC handled the situation with professionalism and efficiency.
The customer was informed of the issue and the need for additional parts to complete the installation. Southbay Plumbing Heating & AC promptly arranged for the missing parts to be obtained and followed up with the customer to schedule a convenient time for the installation to be completed. The customer was impressed with the quick response and the company’s commitment to resolving the issue.
Overall, this customer’s experience with Southbay Plumbing Heating & AC was positive despite the initial hiccup. The professionalism, promptness, and dedication to customer satisfaction displayed by the company were greatly appreciated. This reviewer highly recommends Southbay Plumbing Heating & AC for all plumbing, water heater installation/repair, and heating & air conditioning/HVAC needs in the Islip, NY area.
