Durham Heating & Cooling
5.0 / 5 stars, out of 1 reviews
1603 E 9th St
Hopkinsville, KY 42240
Phone: (270) 886-5559
Review Summary
Durham Heating & Cooling in Hopkinsville, KY is a top-notch HVAC service provider that has garnered a well-deserved reputation for their exceptional work. With a perfect rating of 5.0 stars, they have proven time and time again that they are dedicated to delivering high-quality service to their customers.
One satisfied customer had the pleasure of experiencing their outstanding work firsthand. When their HVAC system was in need of repair, Durham Heating & Cooling came to the rescue. Not only did they arrive early for the appointment, but they also wasted no time in getting the job done efficiently and effectively.
In just 20 short minutes, the technician was able to identify and resolve the issue, much to the relief of the customer. They replaced the faulty capacitor, ensuring that the HVAC system was back up and running smoothly. The customer couldn’t be happier with the prompt and professional service they received.
Durham Heating & Cooling’s dedication to providing top-notch service is truly commendable. Their ability to quickly diagnose and fix problems sets them apart from the competition. If you’re in need of HVAC services in Hopkinsville, KY, look no further than Durham Heating & Cooling. Their expertise and commitment to customer satisfaction make them the go-to choice for all your heating and cooling needs.
Learn More About Durham Heating & Cooling Here
Knight Refrigeration
1.0 / 5 stars, out of 1 reviews
2195 Lovers Ln
Hopkinsville, KY 42240
Phone: (270) 886-5004
Review Summary
Knight Refrigeration received a rating of 1.0 based on a single review. The reviewer expressed their dissatisfaction with the company’s customer service. According to the reviewer, their husband called on Monday, the 20th, to inquire about scheduling an appointment for AC servicing. Unfortunately, they were met with unhelpful responses and no definitive appointment was set.
The reviewer described this experience as the “Worst Customer Service Ever.” They expressed frustration at the lack of assistance they received and the inability to schedule a service for their AC. It seems that Knight Refrigeration failed to meet the expectations of this particular customer in terms of responsiveness and professionalism.
Overall, this review highlights the importance of effective customer service in the HVAC industry. It is crucial for businesses like Knight Refrigeration to prioritize prompt and helpful communication with their customers. Failing to do so can result in negative experiences and dissatisfied customers.
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Carpenter & Son Heating and Air Conditioning
5.0 / 5 stars, out of 1 reviews
Hopkinsville, KY 42240
Phone: (270) 886-8238
Review Summary
Carpenter & Son Heating and Air Conditioning is a top-notch HVAC company located in Hopkinsville, KY. With a perfect 5.0 rating and a glowing review, it’s clear that they provide exceptional service to their customers.
The reviewer had a problem with their 30-year-old central air and heat system during a scorching July day. They called Carpenter & Son and were pleasantly surprised when Luke and Robbie came out the same day to fix the issue.
Thanks to their prompt response, Luke and Robbie were able to quickly diagnose and repair the problem, ensuring the reviewer’s comfort was restored in no time. Dealing with a malfunctioning HVAC system during a hot summer can be incredibly frustrating, but Carpenter & Son’s efficient service saved the day.
The reviewer was particularly impressed with the professionalism and expertise of Luke and Robbie. They were able to effectively cool off the customer’s home, despite the sweltering July weather. This level of dedication and commitment to customer satisfaction is what sets Carpenter & Son apart from other HVAC companies.
Whether you’re dealing with a minor HVAC issue or require a complete system installation, Carpenter & Son Heating and Air Conditioning is the company to call. Their prompt response, skilled technicians, and exceptional customer service make them the go-to choice for all your heating and cooling needs in Hopkinsville, KY.
Learn More About Carpenter & Son Heating and Air Conditioning Here
Grants Heating and Air
1.0 / 5 stars, out of 3 reviews
Hopkinsville, KY 42240
Phone: (270) 885-2548
Review Summary
Grants Heating and Air has received a total of 3 reviews. Unfortunately, all three reviews have given the company a rating of 1.0 out of 5.0. It is evident that the customers have had a negative experience with Grants Heating and Air.
One reviewer mentioned that not much has changed since a previous review in 2020. They criticized the company’s unprofessionalism, stating that the technicians showed up at the property without a scheduled appointment. This lack of organization and communication is concerning and reflects poorly on the company’s reliability.
Another customer described their experience with Grants Heating and Air as the worst they have ever dealt with. They were promised that the problem would be fixed within 2 weeks, but the company did not order the necessary part until the 2-week mark. This delay in taking action shows a lack of urgency and customer-centeredness on the part of the company.
A third reviewer expressed their dissatisfaction with the company’s professionalism and ethics. They advised against allowing Grants Heating and Air to handle heating and AC systems, claiming that the company mostly contracts their work through home warranty companies. This raises concerns about the quality and integrity of their services.
Based on the reviews, it is clear that Grants Heating and Air has some serious issues to address. The company needs to improve their communication, professionalism, and reliability in order to regain the trust of their customers. Potential customers should be cautious when considering their services.
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Climate Control
3.5 / 5 stars, out of 3 reviews
611 N Main St
Hopkinsville, KY 42240
Phone: (270) 881-0136
Review Summary
The reviewer had a great experience with Climate Control. They mentioned that the service, equipment, and work were all excellent. They appreciated the fact that the company offers 24-hour service and found them to be reliable and reasonable in terms of pricing. Overall, they highly recommend Climate Control for anyone in need of good, honest work.
Another reviewer compared Climate Control to other heating and cooling companies they’ve worked with in the past and found them to be superior in terms of service. They were impressed with the level of service that Climate Control provides to its customers. Unfortunately, they did not provide further details about their experience, but they gave Climate Control a 5-star rating.
However, there was a negative review from a customer who called for a yearly service. They were disappointed with the service they received, as it seemed to be inadequate. The technician simply went under the house and sprayed the condenser housing with a garden hose. This left the customer feeling dissatisfied and they only gave Climate Control a 1-star rating.
Overall, Climate Control has received positive reviews from the majority of customers. They have a rating of 3.5 stars and have proven to be reliable and trustworthy. The negative review seems to be an isolated incident, and it’s important to consider that every company may have occasional unsatisfactory experiences. Based on the positive reviews, Climate Control seems to be a reputable heating and air conditioning company that provides quality service.
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Quality Heating & Cooling
1.0 / 5 stars, out of 2 reviews
505 E 1st St
Hopkinsville, KY 42240
Phone: (270) 885-4010
Review Summary
Quality Heating & Cooling has received two reviews and has a rating of 1.0. The company specializes in Heating & Air Conditioning/HVAC services and is located at 505 E 1st St, Hopkinsville, KY 42240.
The first reviewer had a terrible experience with the customer service, describing it as horrendous. They called on a Monday and were told that someone “might” be out to assist them. The reviewer was clearly dissatisfied with this response.
The second reviewer also had a negative experience with the company. They had arranged for a unit replacement and had to travel for two hours to meet the service provider. It was crucial for them that the appointment started on time. Unfortunately, the service provider did not arrive punctually, leading to frustration and disappointment.
Based on these reviews, it seems that Quality Heating & Cooling has significant issues with their customer service and punctuality. Potential customers may want to consider these factors before choosing to engage their services.
