Sila Heating, Air Conditioning, Plumbing & Electrical
4.0 / 5 stars, out of 4 reviews
155 Webster St
Hanover, MA 02339
Phone: (781) 205-9988
Review Summary
Sila Heating, Air Conditioning, Plumbing & Electrical is a reputable company that specializes in heating, air conditioning, plumbing, and electrical services. With a rating of 4.0, it is clear that they have provided quality service to their customers. They have received a total of 4 reviews, showcasing their expertise in multiple categories.
One reviewer had an annual check-up of their furnace system and was extremely satisfied with the thoroughness of the technician. The technician inspected the heat exchanger, conducted a carbon monoxide test, and cleaned the components. This level of attention to detail is commendable and reflects the company’s commitment to ensuring the safety and efficiency of their customers’ heating systems.
Unfortunately, not all experiences were positive. Another reviewer expressed their disappointment with Sila Heating, Air Conditioning, Plumbing & Electrical. They spent over $17,000 on a new HVAC system, only to be told less than a year later that they needed to spend an additional $2,700 because the company had installed a unit that was too big for their home. This oversight is concerning and highlights the importance of proper sizing and installation in the HVAC industry.
On a positive note, another customer had a great experience with a service technician named Nicholas Masone. The technician arrived promptly within the appointment window, understood the issue at hand, and efficiently completed the repair. This level of professionalism and competence is a testament to the company’s commitment to providing excellent customer service.
Overall, Sila Heating, Air Conditioning, Plumbing & Electrical is a reliable company that has garnered a positive reputation in the industry. While there may have been a few hiccups along the way, their dedication to customer satisfaction and their expertise in multiple areas make them a trusted choice for heating, air conditioning, plumbing, and electrical needs.
Learn More About Sila Heating, Air Conditioning, Plumbing & Electrical Here
Sears Appliance Repair
1.5 / 5 stars, out of 10 reviews
1775 Washington St
Hanover, MA 02339
Phone: (781) 285-3144
Review Summary
The Sears Appliance Repair service in Hanover, MA has received a rating of 1.5 stars based on 10 reviews. Customers have expressed their dissatisfaction with various aspects of the service, including the repair of appliances, ordering replacement parts, and the overall customer experience.
One reviewer mentioned that they called Sears to arrange service for their leaking Kenmore washer, but were extremely disappointed with the outcome. They stated that if they could, they would give the service a negative 5-star rating. This suggests that the repair service did not meet their expectations and failed to resolve the issue with their washer.
Another customer shared their experience of ordering replacement parts for their outdoor grill from Sears Parts Direct. They mentioned that the parts were shown as in stock, but despite waiting for over 8 weeks and having multiple online chat sessions, they did not receive the parts. This indicates a lack of efficiency and reliability in fulfilling orders.
A different reviewer warned others to stay away from Sears Parts Direct, describing it as a total scam. They advised never to buy from them, implying that the online retailer does not deliver on its promises or provide a satisfactory customer experience.
Based on these reviews, it appears that the Sears Appliance Repair service in Hanover, MA has significant room for improvement. Customers have expressed frustration with issues related to appliance repair, replacement parts ordering, and overall service quality. It is important for Sears to address these concerns and make necessary improvements to ensure customer satisfaction.
