Top Notch Plumbing Heating & Electrical
3.0 / 5 stars, out of 4 reviews
11420 Dandar St
Galena, IL 61036
Phone: (815) 777-8595
Review Summary
Top Notch Plumbing Heating & Electrical is a multi-service company located in Galena, IL. They offer plumbing, electrical, and HVAC services to their customers. With a rating of 3.0 stars, it’s evident that their services have received mixed reviews.
One satisfied customer had a water heater emergency and contacted Top Notch for assistance. The company promptly quoted a price over the phone and replaced the water heater the very next working day. This quick response and efficient service earned them a 5-star rating.
Another happy customer praised the convenience of dealing with Top Notch. The owner personally handles calls and emails, responding promptly. The staff also goes the extra mile to provide helpful and responsive customer service. This level of convenience and attentiveness resulted in another 5-star rating.
However, not all experiences have been positive. A customer had a persistent sewer smell in their master bathroom and called Top Notch to fix the problem. Unfortunately, the company was unable to identify the issue during their first visit or the subsequent two visits. This frustrating experience led to a 1-star rating.
Overall, Top Notch Plumbing Heating & Electrical provides a range of services and has received both positive and negative feedback. It’s recommended that potential customers consider these reviews when making a decision about the company’s services.
Learn More About Top Notch Plumbing Heating & Electrical Here
Protech Heating & Cooling
5.0 / 5 stars, out of 2 reviews
1445 S Rocky Hill Rd
Galena, IL 61036
Phone: (815) 777-2744
Review Summary
Protech Heating & Cooling is a reputable HVAC company located at 1445 S Rocky Hill Rd, Galena, IL 61036. With a perfect rating of 5.0 stars and 2 positive reviews, they have proven themselves to be reliable and trustworthy in their field.
One satisfied customer shared their experience when they came home from a winter vacation to find their house at a chilly 46 degrees. With their regular repairman out of town, they decided to call Pro Tech for help. The team at Pro Tech promptly responded and went above and beyond to ensure their home was warm and comfortable again. The customer was impressed with the level of service and expertise provided by Pro Tech, giving them a well-deserved 5-star rating.
Another customer had an unfortunate lightning strike on their house, resulting in the loss of all electrical devices connected to it. The incident happened during a heatwave, causing additional discomfort for the customer. Pro Tech came to their rescue, efficiently addressing the aftermath of the lightning strike and providing the necessary repairs. Despite the shortage on supplies due to the heatwave, Pro Tech managed to resolve the issue and restore their customer’s peace of mind. The customer was extremely grateful for the prompt and effective response from Pro Tech, rating them 5 stars.
Protech Heating & Cooling is undoubtedly a reliable choice for all HVAC needs in Galena, IL. Their prompt and efficient service, combined with their expertise in the field, sets them apart from the competition. Whether it’s a heating issue during winter or an air conditioning problem during a heatwave, Pro Tech is ready to provide top-notch assistance. Contact them at (815) 777-2744 for all your heating and cooling needs.
