Basset Heating, Plumbing & Air Conditioning
3.5 / 5 stars, out of 18 reviews
6150 Southmoor Dr
Ste 5
Fountain, CO 80817
Phone: (719) 401-6277
Review Summary
Basset Heating, Plumbing & Air Conditioning is a company located in Fountain, CO that offers a range of services including Water Heater Installation/Repair, Heating & Air Conditioning/HVAC, and Plumbing. With a rating of 3.5 stars and 18 reviews, they strive to provide reliable and professional service to their customers.
One reviewer had a negative experience with the company. They mentioned that the technician was unprofessional, wasted their time, and refused to disclose the price upfront. The reviewer felt that the company was only interested in charging a show-up fee. This feedback highlights the importance of clear communication and transparency in the service industry.
However, another customer had a positive experience with Basset Heating, Plumbing & Air Conditioning. They were grateful for the technician named Christian who provided a second opinion on their air conditioner. The customer appreciated Christian’s honesty and knowledge, which indicates that the company has trustworthy and knowledgeable technicians on their team.
Furthermore, a different reviewer shared their satisfaction with the service they received. They mentioned that the spring start-up of their A/C unit was initially unsuccessful, but after installing a new thermostat, everything was working perfectly. This positive review showcases the company’s commitment to resolving issues and ensuring customer satisfaction.
Overall, Basset Heating, Plumbing & Air Conditioning has a mix of positive and negative reviews. While there were some issues with unprofessionalism and lack of communication in one case, the positive experiences of other customers highlight the company’s potential for providing reliable and knowledgeable service. It is important for the company to address any issues raised by customers and continue to improve their communication and professionalism to ensure a positive experience for all customers.
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T & W Indoor Comfort
5.0 / 5 stars, out of 5 reviews
Fountain, CO 80817
Phone: (719) 375-0843
Review Summary
T & W Indoor Comfort is a highly rated Heating & Air Conditioning/HVAC service in Fountain, CO. With a perfect 5.0 rating and a growing number of positive reviews, it’s clear that this company is dedicated to providing excellent service to its customers.
One reviewer had their furnace go out and called T & W Indoor Comfort in a time of need. They were pleasantly surprised to find that someone was out to fix the issue within an hour. The technician was professional, courteous, and knowledgeable, ensuring that the problem was resolved quickly and efficiently. This reviewer was so satisfied with the service that they would not hesitate to use T & W Indoor Comfort again in the future.
Another customer had their air ducts cleaned by T & W Indoor Comfort and was impressed with the thorough and professional service they received. Although the process took approximately 3 hours to complete, the end result was well worth it. This reviewer appreciated the attention to detail and the care taken to ensure that their air ducts were clean and functioning properly.
One particularly pleased customer had an excellent experience with Wayne and his AC service. After contacting several other AC companies and receiving quotes well above $600, not including additional charges, this reviewer was relieved to find T & W Indoor Comfort. Wayne provided top-notch service at a reasonable price, saving the customer both time and money. They were extremely pleased with the outcome and would highly recommend T & W Indoor Comfort to others in need of AC services.
Overall, T & W Indoor Comfort has proven to be a reliable and trustworthy HVAC service in the Fountain, CO area. With their prompt and professional service, attention to detail, and fair pricing, it’s no wonder that they have received such positive reviews from their satisfied customers. Whether you’re in need of furnace repair, air duct cleaning, or AC services, T & W Indoor Comfort is the company to call.
