Goff HVAC & Solar Energy
3.0 / 5 stars, out of 4 reviews
10726 E State Hwy 76
Ste D
Forsyth, MO 65653
Phone: (417) 334-3681
Review Summary
Goff HVAC & Solar Energy is a company located in Forsyth, MO that specializes in Heating & Air Conditioning/HVAC, Solar Installation, and Air Duct Cleaning. With a rating of 3.0, they have received mixed reviews from customers.
One customer expressed dissatisfaction with the company, stating that they paid for an annual service but did not receive any response despite leaving several voicemail messages. They also mentioned that when they visited the address, it appeared that the company had moved or closed down.
Another customer warned about an unexpected return service call fee of $89.00 that the company failed to inform them about until two weeks after they completed a repair. This lack of transparency left the customer feeling deceived.
However, there was a positive review from a customer who praised Goff HVAC & Solar Energy for their excellent customer service. They mentioned that the company made an effort to accommodate their schedule when they requested a quote for a new heat pump unit. The customer was pleased with the overall experience.
Based on the reviews, it seems that Goff HVAC & Solar Energy has room for improvement in terms of communication and transparency. However, they have also shown the capability to provide satisfactory customer service. It is advisable for potential customers to clarify any fees or terms beforehand to avoid any surprises.
