Dead River Company

1.0 / 5 stars, out of 3 reviews

269 Water St
Ellsworth, ME 04605

Phone: (207) 667-4681

Review Summary

Dead River Company has received a total of 3 reviews. Unfortunately, all of these reviews have given the company a 1-star rating. It seems that customers have had negative experiences with the company’s services.

One reviewer expressed their frustration with the company’s billing department, describing them as “viscous” and suggesting that there may be an issue with the way the department operates. The reviewer wished they could give a half-star rating, indicating their dissatisfaction with the company’s service.

Another customer complained about an inexperienced technician sent by Dead River Company, stating that the technician did not know what he was doing and ended up damaging their five-year-old NTI boiler. This incident raises concerns about the company’s quality control and the competence of their technicians.

In a separate review, a customer criticized Dead River Company for their lack of technical expertise. They mentioned purchasing a furnace from the company and facing difficulties when requesting a heat vent. The customer felt that the company was uncooperative and did not provide the level of service expected from a propane company.

Based on these reviews, it appears that Dead River Company has had multiple instances where customers have been dissatisfied with their services. The negative experiences range from issues with billing to inexperienced technicians and unhelpful customer service. Potential customers may want to consider these reviews before deciding to engage with Dead River Company.

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Osborne’s Plumbing & Heating Inc

image of business Osborne

2.5 / 5 stars, out of 6 reviews

105 High St
Ellsworth, ME 04605

Phone: (207) 412-0401

Review Summary

Osborne’s Plumbing & Heating Inc is a plumbing and heating & air conditioning/hvac company located at 105 High St in Ellsworth, ME 04605. With a rating of 2.5 stars and a total of 6 reviews, it’s clear that their service has received mixed feedback from customers.

One reviewer had a negative experience, stating that they sent a quick trained young man to do a trained person’s job. The office charged them for 5 hours of labor at $110 per hour, but the young man only spent 2 hours on the job. This discrepancy in labor time and cost is disappointing and suggests a lack of professionalism.

On the other hand, another customer had a positive experience with Osborne’s Plumbing & Heating Inc. They mentioned that the company delivered on their promises, completing the work as agreed upon in terms of timing and pricing. The technicians were described as neat, polite, and patient, even with the customer’s numerous questions. This feedback highlights the company’s ability to provide quality service and excellent customer care.

However, there is another negative review that raises concerns about the company’s reliability and responsibility. The reviewer mentioned that Osborne’s Plumbing & Heating Inc was supposed to show up to fix a bathroom leak and replace a water filter but failed to do so. This lack of reliability is certainly a letdown for any customer who expects prompt and efficient service.

Based on the mixed feedback, it is clear that Osborne’s Plumbing & Heating Inc has both strengths and weaknesses. While they have demonstrated professionalism and customer care in some instances, there are also concerns regarding their reliability and the allocation of labor hours. Potential customers should consider these factors when deciding whether to engage their services.

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Ray Plumbing & Heating

image of business Ray Plumbing & Heating

4.0 / 5 stars, out of 9 reviews

180 Abram Way
Ellsworth, ME 04605

Phone: (207) 667-5536

Review Summary

Ray Plumbing & Heating is a plumbing and heating & air conditioning/hvac company located at 180 Abram Way, Ellsworth, ME 04605. They have received a rating of 4.0 out of 5.0 based on 9 reviews.

Customers have praised Ray Plumbing & Heating for their fast and knowledgeable service. One reviewer mentioned that they were able to come and fix a busted water heater even during the 4th of July weekend. The reviewer also appreciated their kindness during the service.

However, there have been a couple of negative experiences as well. One customer mentioned that when they had an appointment to install a kitchen faucet, the technician arrived without the proper supplies. The reviewer expressed disappointment as they were promised that the technician would come with the necessary parts. Another customer mentioned that they have noticed a decline in the quality of service provided by Ray Plumbing & Heating over the past few years.

Overall, Ray Plumbing & Heating is known for their fast and knowledgeable service, but it seems that they have had some issues with appointments and consistency in service quality. It is recommended to communicate clearly with them about the required supplies and expectations to ensure a satisfactory experience.

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Evergreen Home & Hearth

image of business Evergreen Home & Hearth

3.0 / 5 stars, out of 4 reviews

403 High St
Ellsworth, ME 04605

Phone: (207) 667-4122

Review Summary

Evergreen Home & Hearth is a reputable business located at 403 High St, Ellsworth, ME 04605. With a rating of 3.0, they specialize in Heating & Air Conditioning/HVAC, Fireplace Services, and Chimney Sweeps.

One customer had a negative experience with the business. They tried to return a defective tube of Perkins brand fireplace cement that was hardened in the tube. Unfortunately, the manager couldn’t even get it to come out. This customer was disappointed with the outcome of their interaction.

On the other hand, another customer had a positive experience with Evergreen Home & Hearth. They ordered a gas stove from the shop and were impressed with the responsiveness of the salesman via phone and email. The installation team arrived on time and did an outstanding job.

In addition, a different customer praised the shop for its lovely assortment of stoves of every type. They found the staff to be extremely helpful on multiple occasions, whether it was when they needed a wood stove or when they required assistance.

Overall, Evergreen Home & Hearth has a mix of positive and negative reviews. While some customers had issues with their purchases, others were satisfied with the products and services provided. It’s important for potential customers to consider these experiences when making a decision.

Learn More About Evergreen Home & Hearth Here