Blue Castle Systems
1.0 / 5 stars, out of 1 reviews
East Grand Forks, MN 56721
Phone: (218) 230-4000
Review Summary
Blue Castle Systems, a Heating & Air Conditioning/HVAC company located in East Grand Forks, MN, has received a rating of 1.0 based on a review from one of its customers. The reviewer had a negative experience with the company, expressing dissatisfaction with the service provided.
The reviewer mentioned that the HVAC technician from Blue Castle Systems did not follow through with their appointments, causing inconvenience. The reviewer had initially scheduled an appointment for a Friday but it was rescheduled to Monday without their consent or prior notice. This lack of professionalism and disregard for the customer’s time and schedule resulted in frustration.
Based on this review, it seems that Blue Castle Systems has room for improvement in terms of their appointment management and customer service. It is important for service providers in the HVAC industry to prioritize punctuality and effective communication to ensure customer satisfaction. Taking into account the reviewer’s experience, it may be advisable for potential customers to consider these factors before engaging Blue Castle Systems for their HVAC needs.
