Durden Heating And Cooling
4.0 / 5 stars, out of 4 reviews
1083 Wl Graham Rd
Dublin, GA 31021
Phone: (478) 296-0792
Review Summary
Durden Heating And Cooling is a reputable HVAC company located in Dublin, GA. With a rating of 4.0 and a total of 4 reviews, they have proven to be a reliable choice for all heating and air conditioning needs. In addition to HVAC services, they also specialize in water heater installation/repair and air duct cleaning.
Their dedication to customer satisfaction is evident in the positive reviews they have received. One satisfied customer mentioned how they called Durden Heating and Cooling on a Sunday morning and despite the employees having the day off to attend church and be with their families, they still provided excellent service. This level of commitment to their customers is commendable.
However, not all experiences have been positive. One reviewer expressed disappointment with the company, stating that there was no response and the job was only half done. They also mentioned being without air conditioning, which is a significant inconvenience. It’s important for the company to address and rectify such issues to maintain their reputation.
On the other hand, another reviewer had a completely different experience. They praised the family owned and operated business for their excellent customer service and thorough explanations of repair options. This positive feedback highlights the reliability and professionalism of Durden Heating And Cooling.
In conclusion, Durden Heating And Cooling is a reputable HVAC company in Dublin, GA. Despite a few negative experiences, their commitment to customer satisfaction and their expertise in heating, air conditioning, water heater installation/repair, and air duct cleaning make them a reliable choice for all HVAC needs. It’s important for the company to continue providing exceptional service and addressing any issues to maintain their positive reputation.
Learn More About Durden Heating And Cooling Here
Premier Heating & Air
3.5 / 5 stars, out of 2 reviews
308 Pine Forest St
Dublin, GA 31021
Phone: (478) 275-7600
Review Summary
Premier Heating & Air is a heating and air conditioning company located at 308 Pine Forest St, Dublin, GA 31021. They specialize in HVAC services and have a rating of 3.5 stars. With two reviews, Premier Heating & Air has shown a mixed record of customer satisfaction.
One reviewer had a negative experience with Premier Heating & Air. They received fast and professional service for their problem, with the issue being quickly identified. However, the reviewer was disappointed to be charged over $200 for a $20 part during the repair. This price discrepancy left a negative impression on the reviewer.
On the other hand, another customer had a positive experience with Premier Heating & Air. They were informed that it would take two weeks for a new unit to be installed. To ensure their comfort in the meantime, Premier Heating & Air installed two window units in their home. This proactive approach to customer satisfaction impressed the reviewer, leading them to give Premier Heating & Air a 5-star rating.
Overall, Premier Heating & Air has shown both strengths and areas for improvement in their customer service. While their fast and professional service is commendable, pricing transparency could be improved to prevent any negative experiences. The proactive approach to customer satisfaction demonstrated in the second review is a sign of Premier Heating & Air’s commitment to their customers. With further attention to pricing and consistent quality service, Premier Heating & Air has the potential to solidify their reputation as a reliable HVAC provider in Dublin, GA.
