Morris Heating, Air Conditioning & Plumbing
1.0 / 5 stars, out of 1 reviews
1801 Baltimore St
Defiance, OH 43512
Phone: (419) 782-4891
Review Summary
One reviewer had a disappointing experience with Morris Heating, Air Conditioning & Plumbing. They called for an AC/furnace service and an estimate, but when the technician, George, arrived, he claimed that he was only there for an estimate. The reviewer mentioned that they clearly stated that they needed their AC/furnace serviced and wanted an estimate as well. This miscommunication or misunderstanding from the technician resulted in a negative experience for the reviewer.
The reviewer gave Morris Heating, Air Conditioning & Plumbing a rating of 1 out of 5 stars. The low rating reflects their dissatisfaction with the service they received. They felt that George’s lack of understanding or willingness to provide the requested service showed a lack of professionalism and attention to detail.
It is unfortunate that this reviewer had a negative experience with Morris Heating, Air Conditioning & Plumbing. When customers reach out for specific services, it is important for the company to accurately fulfill their requests. Clear communication and a thorough understanding of customer needs are essential for providing excellent service. Hopefully, the company can address this issue and improve their communication and service standards in the future.
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