Official Heating & Cooling
4.0 / 5 stars, out of 21 reviews
5214 S Illinois Rt 31
Crystal Lake, IL 60012
Phone: (800) 350-4822
Review Summary
Official Heating & Cooling is a reputable HVAC company located at 5214 S Illinois Rt 31, Crystal Lake, IL 60012. With a rating of 4.0 stars and a total of 21 reviews, they specialize in Heating & Air Conditioning/HVAC and Air Duct Cleaning services.
Customers have praised Official Heating & Cooling for their exceptional service and professionalism. One reviewer had their AC tuned up for the summer and was impressed by the thorough inspection conducted by Jeremy. Jeremy took the time to explain any concerns and provide a clear explanation of the necessary actions. This level of communication and expertise earned Official Heating & Cooling a 5-star rating.
Another customer had to replace their Carrier A/C and chose Official Heating & Cooling for the job. The reviewer was pleased with the prompt and professional service they received. The company provided a fair quote, which stood out compared to a competitor’s offer. The customer was satisfied with the overall experience and gave Official Heating & Cooling a 5-star rating.
Furthermore, Official Heating & Cooling’s technicians have proven their excellence in furnace repair. When a customer’s furnace started making strange noises, Al was dispatched to investigate the issue. Al not only ensured that everything was in working order but also went above and beyond to provide outstanding service. The customer appreciated Al’s dedication and gave Official Heating & Cooling a 5-star rating.
Official Heating & Cooling’s dedication to customer satisfaction, expertise in HVAC services, and fair pricing have made them a trusted choice for heating and cooling needs in Crystal Lake, IL. To learn more about their services or schedule an appointment, interested individuals can contact Official Heating & Cooling at (800) 350-4822.
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Northern Continental Heating & Cooling
5.0 / 5 stars, out of 12 reviews
740 McArdle Dr
Unit C
Crystal Lake, IL 60014
Phone: (815) 459-9412
Review Summary
Northern Continental Heating & Cooling is an HVAC company located at 740 McArdle Dr, Unit C, Crystal Lake, IL 60014. With a perfect rating of 5.0 and a total of 12 reviews, they have established themselves as a reliable and trustworthy service provider in the heating and air conditioning industry.
Customers have praised Northern Continental Heating & Cooling for their exceptional service and professionalism. One reviewer mentioned that they chose this company based on their positive reviews, particularly from an Elite Yelper. This demonstrates the high level of satisfaction among previous customers.
Another customer expressed their satisfaction with the company, stating that they recommend only what is necessary and offer reasonable prices. This shows that Northern Continental Heating & Cooling prioritizes the needs of their customers and strives to provide cost-effective solutions.
In addition to their excellent service, Northern Continental Heating & Cooling is known for their expertise in installing and repairing water heaters. This makes them a versatile option for customers in need of both HVAC and water heater services.
One customer had a specific requirement for their furnace and air conditioner, preferring brands such as Trane, Carrier, or Lennox. After researching four different companies, they chose Northern Continental Heating & Cooling. This demonstrates the company’s ability to meet the specific needs and preferences of their customers.
With their dedication to customer satisfaction, attention to detail, and expertise in both HVAC and water heater services, Northern Continental Heating & Cooling is a reliable choice for residential and commercial clients in Crystal Lake, IL. Their contact number is (815) 459-9412.
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WeatherWise Heating & Cooling
2.5 / 5 stars, out of 14 reviews
1740 Kigs Gate Ln
Crystal Lake, IL 60014
Phone: (815) 477-7766
Review Summary
WeatherWise Heating & Cooling is a company based in Crystal Lake, IL that specializes in Heating & Air Conditioning/HVAC and Air Duct Cleaning services. With a rating of 2.5 stars and 14 reviews, they have received mixed feedback from their customers.
One customer expressed disappointment with the pricing, stating that they were charged $750 for a service that only required a $50 item and took 40 minutes to install. This indicates a potential issue with the transparency and fairness of their pricing structure.
On the other hand, another customer had a positive experience and gave WeatherWise Heating & Cooling a 5-star rating. They shared their story of having another company come out first for a furnace issue, but WeatherWise was able to successfully resolve the problem. This suggests that the company is capable of delivering satisfactory results in certain situations.
However, there is also a negative review where a customer mentioned that WeatherWise installed a new furnace during the February ice storms but failed to properly connect the hose from their water softener to the drain. This oversight resulted in an inconvenience for the customer and highlights a lack of attention to detail during the installation process.
Based on the available reviews, it is evident that WeatherWise Heating & Cooling has both strengths and weaknesses in their service. While they have received positive feedback for resolving issues with furnaces, there are concerns regarding their pricing transparency and attention to detail during installations. Potential customers should consider these factors when deciding whether to engage their services.
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Rellaire Smart Home Systems
3.0 / 5 stars, out of 27 reviews
4503 Ray St
Crystal Lake, IL 60012
Phone: (815) 934-3776
Review Summary
Rellaire Smart Home Systems is a heating and air conditioning company located at 4503 Ray St, Crystal Lake, IL 60012. With a rating of 3.0 and 27 reviews, they specialize in HVAC services.
One satisfied customer had a great experience with Ace from Rellaire Smart Home Systems. During a particularly cold streak, their furnace was not working properly. Ace came to the rescue and fixed the issue, earning a 5-star rating for their excellent service.
However, another customer had a negative experience. They called Rellaire Smart Home Systems for a cleaning, but were informed that their furnace was emitting CO2 and had to have their gas turned off for safety reasons. The customer was then given quotes for new units, which left them dissatisfied and gave a 1-star rating.
Another disappointed customer shared a similar sentiment. They had been loyal to the company for 15 years but had a negative experience in 2018 when their guys installed an air conditioner. This experience led them to give Rellaire Smart Home Systems a 1-star rating and advise others to stay away.
Based on the mixed reviews, it appears that Rellaire Smart Home Systems has both satisfied and dissatisfied customers. It is recommended that potential customers do their own research and consider all aspects before deciding to engage their services.
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Althoff Home Services
3.0 / 5 stars, out of 26 reviews
8001 S IL Rte 31
Crystal Lake, IL 60014
Phone: (815) 455-7000
Review Summary
Althoff Home Services is a company that specializes in plumbing, electricians, and heating & air conditioning/HVAC services. With a rating of 3.0 and 26 reviews, they have established themselves as a reliable choice for homeowners in Crystal Lake, IL.
One satisfied customer recently had Althoff Industries replace their AC/Furnace and they couldn’t be happier with their choice. They shopped around for options but ultimately decided to go with Althoff because of their excellent service. The customer praised the company for their professionalism and quality of work, giving them a 5-star rating.
However, not all experiences with Althoff Home Services have been positive. Another customer had a negative experience when using the company to replace an actuator on their HVAC system. They caution against trusting Google reviews and express their dissatisfaction with Althoff’s service, giving them a 1-star rating.
On the other hand, a different customer had a great experience with Althoff when it came to servicing their humidifier, furnace, and water heater. They hadn’t had these appliances looked at in years and were relieved to find a reliable company after their previous service provider went out of business. This customer also gave Althoff a 5-star rating.
Overall, Althoff Home Services seems to have a mixed reputation. While they have satisfied customers who appreciate their work, there are also those who have had negative experiences. It’s important for potential customers to consider all the available information and reviews before making a decision.
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Arctic Heating & Cooling
4.5 / 5 stars, out of 10 reviews
111 Erick St
Ste 120
Crystal Lake, IL 60014
Phone: (815) 459-1255
Review Summary
Arctic Heating & Cooling is a highly reputable HVAC company located in Crystal Lake, IL. With a solid rating of 4.5 stars and a review count of 10, it is clear that their customers hold them in high regard. Specializing in heating and air conditioning services, Arctic Heating & Cooling has built a strong reputation for their knowledgeable and dependable service.
One satisfied customer expressed their satisfaction with the company’s maintenance agreement for their furnace and air conditioning. They highlighted the company’s expertise and reliability, emphasizing their happiness with the service provided.
Another reviewer praised the technician, Jeff, for his professionalism and timeliness. They also mentioned that Jeff was able to identify and fix an issue that had been caused by a technician from another company. This demonstrates Arctic Heating & Cooling’s commitment to resolving problems and ensuring customer satisfaction.
Furthermore, a long-term customer of Arctic Heating & Cooling expressed their unwavering satisfaction with the company. They commended the entire staff, from the office personnel to the technicians, for their outstanding service. This testimonial speaks volumes about the consistently excellent service provided by Arctic Heating & Cooling.
It is evident from these reviews that Arctic Heating & Cooling is a reliable and trustworthy HVAC company. Their dedication to quality service and customer satisfaction sets them apart from the competition. Whether it’s maintenance agreements, repairs, or installations, customers can rely on Arctic Heating & Cooling to meet their heating and cooling needs with professionalism and expertise.
