Moore’s Service, Inc
3.5 / 5 stars, out of 3 reviews
1310 9th Ave
Council Bluffs, IA 51501
Phone: (712) 323-5270
Review Summary
Moore’s Service, Inc is a heating and air conditioning company located at 1310 9th Ave in Council Bluffs, IA. With a rating of 3.5 stars and a total of 3 reviews, they specialize in providing top-notch HVAC services to their customers.
One satisfied customer shared their positive experience with Moore’s Service, Inc. When they were facing issues with their central air unit, they were referred to this company. To their delight, a service technician arrived at their doorstep in less than 2 hours. The technician was not only efficient but also friendly, providing excellent customer service. This positive encounter left the customer highly satisfied with the company’s prompt and friendly approach to addressing their HVAC needs.
Unfortunately, another customer had a negative experience with Moore’s Service, Inc. They had made an appointment with the company, expecting them to arrive the day before. However, the company failed to show up and did not even bother to call and inform the customer about the delay. This lack of professionalism and communication was particularly frustrating for the customer, as they were left without heat during a time when they needed it the most. This incident left a significant dent in their perception of Moore’s Service, Inc.
On a positive note, another reviewer had nothing but praise for Moore’s Service, Inc. They consider this company to be the best heating and air service in the metro area. Promptness, courteousness, and overall excellence in customer service are some of the qualities that this reviewer highlighted. They highly recommend Moore’s Service, Inc to anyone in need of HVAC services, suggesting that potential customers give them a call before considering any other options.
Overall, Moore’s Service, Inc has received a mix of positive and negative reviews. While some customers had exceptional experiences with prompt and friendly service, others were disappointed by the lack of professionalism and communication. It is important for the company to address these areas of improvement to ensure consistent customer satisfaction and enhance their reputation in the HVAC industry.
Learn More About Moore’s Service, Inc Here
Aire Serv of Council Bluffs
1.0 / 5 stars, out of 4 reviews
3319 Nebraska Ave
Ste 2
Council Bluffs, IA 51501
Phone: (712) 308-8513
Review Summary
Aire Serv of Council Bluffs has received a rating of 1.0 based on 4 reviews. The company offers services in Heating & Air Conditioning/HVAC, Air Duct Cleaning, and Water Heater Installation/Repair. They are located at 3319 Nebraska Ave, Ste 2, Council Bluffs, IA 51501.
Unfortunately, the reviews for Aire Serv of Council Bluffs are quite negative. One reviewer mentioned that they had a tankless hot water heater installed, but it did not work properly and they went without hot water for 3 weeks. Additionally, the outside vent failed inspection due to improper installation.
Another reviewer expressed their dissatisfaction with the service, stating that there was no upfront pricing and no customer satisfaction. They also mentioned that the owner of the company was unprofessional and dishonest. They further criticized the technicians for their lack of competence.
In a third review, a customer mentioned that they called Aire Serv of Council Bluffs to schedule a free estimate after receiving an advertisement in the mail. However, the company never returned their phone call.
Based on these reviews, it seems that Aire Serv of Council Bluffs has significant issues with their service and customer satisfaction. Potential customers may want to consider alternative options that can provide more reliable and professional service.
Learn More About Aire Serv of Council Bluffs Here
Comfort Advisors Heating and Air Conditioning
4.0 / 5 stars, out of 2 reviews
103 North Ave
Council Bluffs, IA 51503
Phone: (402) 318-5762
Review Summary
Comfort Advisors Heating and Air Conditioning is a reputable HVAC company located at 103 North Ave, Council Bluffs, IA 51503. With a rating of 4.0, they have proven themselves to be a reliable choice for heating and air conditioning services in the area.
Based on the reviews, it seems that Comfort Advisors Heating and Air Conditioning delivers satisfactory work. One reviewer mentioned that they did the necessary work and got it done, although nothing extraordinary stood out. However, they expressed optimism that the company’s communication would improve in the future. It’s worth noting that effective communication is crucial in ensuring a smooth and satisfactory customer experience.
Another reviewer had a more positive experience with Comfort Advisors Heating and Air Conditioning. They were impressed by the company’s quick response to their message through Yelp, and a technician was promptly sent out that same afternoon. The technician was knowledgeable and took the time to explain the issues thoroughly, even showing them the problems. This level of expertise and customer service is definitely a testament to the company’s commitment to quality.
Overall, Comfort Advisors Heating and Air Conditioning seems to be a reliable choice for HVAC services. While there is room for improvement in terms of communication, their prompt response and knowledgeable technicians leave a positive impression. Whether you need heating or air conditioning services, Comfort Advisors Heating and Air Conditioning is a company worth considering.
Learn More About Comfort Advisors Heating and Air Conditioning Here
Phil’s Comfort Zone
5.0 / 5 stars, out of 3 reviews
1471 Indian Hills Rd
Council Bluffs, IA 51503
Phone: (712) 256-9686
Review Summary
Phil’s Comfort Zone is a top-notch heating and air conditioning service located at 1471 Indian Hills Rd in Council Bluffs, IA. With a perfect 5.0 rating and 3 glowing reviews, it’s clear that Phil’s Comfort Zone is a trusted choice for all HVAC needs.
One satisfied customer shared that they received excellent service from Phil. They were pleased with how everything worked out and would not hesitate to call on his services again if needed.
Another customer reached out to Phil’s Comfort Zone to have their water heater and furnace checked after a recent purchase. Unfortunately, they discovered that both were not operational. However, Phil’s team quickly rectified the situation, ensuring that everything was up and running smoothly once again.
One reviewer had a great experience with Phil’s Comfort Zone when they needed their AC fixed. Not only did Phil provide exceptional service, but he also went the extra mile to create a comfortable and enjoyable environment. He brought his own scents and a boom box, playing soothing 70s soft rock tunes from artists like the Eagles, Steve Miller, and Steely Dan. The reviewer was impressed and left feeling good about their experience.
Overall, Phil’s Comfort Zone is a reliable and professional HVAC service that goes above and beyond to ensure customer satisfaction. Whether you need routine maintenance, repairs, or installations, Phil and his team will get the job done right.
Learn More About Phil’s Comfort Zone Here
Sears Appliance Repair
1.0 / 5 stars, out of 1 reviews
2803 E Kanesville Blvd
Council Bluffs, IA 51503
Phone: (712) 308-8692
Review Summary
Based on a recent experience, the Sears Appliance Repair service located at 2803 E Kanesville Blvd, Council Bluffs, IA 51503 is not recommended. With a rating of 1.0 out of 5 stars, it is evident that the customer had a highly unsatisfactory experience.
The customer’s review recounts their encounter with the repair service after their refrigerator displayed an error message. A new part was ordered, which took two days to arrive via mail. Unfortunately, the customer’s experience with the repair service was far from pleasant. According to the reviewer, it was the worst repair service they have ever encountered.
The customer’s frustration and disappointment are palpable in their review. The lack of promptness and efficiency in handling the repair process is a cause for concern. When dealing with faulty appliances, customers expect timely and effective solutions. In this case, the delay in receiving the part and the subsequent service provided were major letdowns.
As a potential customer, it is crucial to consider experiences like these when choosing a repair service. While this is just one review, it is a reflection of the customer’s personal encounter with the Sears Appliance Repair service. It is advisable to thoroughly research and explore other repair options in the Council Bluffs area to ensure a satisfactory experience.
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R J Nelson
5.0 / 5 stars, out of 5 reviews
2437 Ave M
Council Bluffs, IA 51501
Phone: (712) 322-7574
Review Summary
RJ Nelson is a top-notch Heating & Air Conditioning/HVAC service provider based in Council Bluffs, IA. With a perfect 5.0 rating and a solid review count of 5, it is evident that customers are highly satisfied with their services.
One reviewer praised RJ Nelson for their great pricing and service. When their air conditioner needed replacement, they obtained estimates from different companies, and RJ Nelson stood out from the rest. The reviewer was impressed with the professionalism and expertise demonstrated by the team.
Another customer expressed their appreciation for the work done by RJ Nelson. They highlighted the speed and efficiency with which the team operates. This was the second time they had used their services, having previously sought their assistance when their thermostat broke. Once again, RJ Nelson delivered a satisfactory outcome, this time fixing the condenser fan.
RJ Nelson’s commitment to customer satisfaction is further exemplified by a reviewer who experienced a sudden AC failure. Despite the urgency, RJ Nelson promptly rearranged their schedule to accommodate the customer’s needs. In record time, they installed a new AC and furnace, leaving the customer impressed with their efficiency and professionalism.
Overall, RJ Nelson has proven to be a reputable HVAC service provider in Council Bluffs, IA. With their competitive pricing, prompt service, and exceptional expertise, it’s no wonder customers continue to rely on them for their heating and air conditioning needs.
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Norm’s Heating & Air
5.0 / 5 stars, out of 5 reviews
3406 2nd Ave
Council Bluffs, IA 51501
Phone: (712) 323-5305
Review Summary
Norm’s Heating & Air is a highly reputable HVAC company located at 3406 2nd Ave, Council Bluffs, IA 51501. With a perfect 5.0 rating and 5 reviews, it’s clear that this company has consistently delivered exceptional service to its customers.
The reviewers have expressed their satisfaction with the promptness, professionalism, and expertise of Norm’s Heating & Air. One reviewer mentioned that they had a great experience with the company as they were the original installer of their furnace when they purchased their home. The reviewer appreciated the company’s promptness and efficiency in handling the installation.
Another reviewer had Norm’s install a complete system in their home in July 2021. They were particularly impressed with the company’s follow-up services. Norm’s Heating & Air ensured that everything went smoothly after the installation, demonstrating their commitment to customer satisfaction.
In one instance, a reviewer had a contract with a different service company in the metro area. However, when their air conditioning system stopped working during the hot summer days, the service company was unable to assist. Fortunately, Norm’s Heating & Air came to the rescue. The reviewer commended the company for their responsiveness and ability to resolve the issue promptly.
Norm’s Heating & Air has proven to be a reliable and trustworthy HVAC company that goes above and beyond to meet the needs of their customers. Their dedication to providing excellent service and their expertise in the field make them the go-to choice for heating and air conditioning needs in Council Bluffs, IA. For all your HVAC requirements, you can reach them at (712) 323-5305.
