B & I Heating AC and Electrical
3.0 / 5 stars, out of 2 reviews
358 Triplett Rd
Cleveland, NC 27013
Phone: (704) 873-0930
Review Summary
B & I Heating AC and Electrical is a company that specializes in Heating & Air Conditioning/HVAC and Electricians services. With a rating of 3.0, they have received mixed reviews from their customers.
One customer expressed their gratitude for a company that truly cares about their customers. They came home from work one day to find their gas furnace not working. B & I Heating AC and Electrical quickly responded to the issue and resolved it. The customer was extremely grateful for the prompt and efficient service they received, giving the company a 4-star rating.
However, another customer had a different experience. While they acknowledged that the company had a great response time and was knowledgeable, they felt that the labor price was fair. However, they were disappointed with the cost of refrigerant. They mentioned that it seemed to be excessively high, estimating it to be around 900% more than expected. This customer gave a 2-star rating due to the pricing concern.
Overall, B & I Heating AC and Electrical has shown that they prioritize customer care and have a good response time. However, it is important for them to review their pricing structure to ensure fair and transparent costs for their services.
