H. Jack’s Plumbing & Heating Western New York
1.0 / 5 stars, out of 8 reviews
8 Butler Ave
Jamestown, NY 14720
Phone: (716) 664-5809
Review Summary
H. Jack’s Plumbing & Heating Western New York has received mixed reviews from customers. Despite having a low rating of 1.0, they have accumulated a total of 8 reviews in various categories including Plumbing, Heating & Air Conditioning/HVAC, and Drywall Installation & Repair.
One customer had a negative experience with the company. They had a plugged drain in their tub and called H. Jack’s Plumbing & Heating Western New York for assistance. Two men arrived, but only one of them did the work while the other stood around. Although both individuals were pleasant, the customer was not satisfied with the service provided and rated them 2 out of 5.
Another customer strongly discouraged others from hiring this company. They described the staff as rude and unprofessional. Even for a simple estimate, H. Jack’s Plumbing & Heating Western New York charged a fee. The customer felt that the staff’s behavior was disrespectful from the beginning and gave them a rating of 1 out of 5.
In a separate incident, a customer had a disagreement with the company over pricing. They were quoted a certain amount over the phone, but once the drain was opened, H. Jack’s Plumbing & Heating Western New York demanded an additional $1800. The customer felt that they were being overcharged and even accused the company of padding the bill. This customer also gave them a rating of 1 out of 5.
Based on the reviews, it appears that H. Jack’s Plumbing & Heating Western New York has room for improvement in terms of customer service, professionalism, and pricing transparency. Potential customers may want to consider these factors before deciding to hire this company for their plumbing, heating, or drywall needs.
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