Hometown Heat Pumps
2.5 / 5 stars, out of 3 reviews
353 S Horseback Rd
Burnham, ME 04922
Phone: (207) 948-7629
Review Summary
Hometown Heat Pumps is a Heating & Air Conditioning/HVAC business located at 353 S Horseback Rd, Burnham, ME 04922. They can be contacted at (207) 948-7629.
Based on the reviews, Hometown Heat Pumps has received a mixed rating of 2.5 stars out of 5 stars from 3 reviews.
The first review is a positive one, with a rating of 5 stars. The reviewer mentions that they had a cleaning done and later needed their 8-year-old unit serviced. The owner of Hometown Heat Pumps serviced the unit and replaced the fan motor. The reviewer seems satisfied with the service.
The second review, however, is negative with a rating of 1 star. The reviewer claims that Hometown Heat Pumps refused to service their units because their home-based business is a Medical Cannabis dispensary. The reviewer expresses disappointment and mentions that they had paid almost $10,000 to Hometown Heat Pumps. This incident seems to have left a negative impression on the reviewer.
The third review is also negative, with a rating of 1 star. The reviewer states that they entered into a contract with Hometown Heat Pumps in 2019 to receive a heat pump, which was installed and paid for. However, since the installation, the heat pump has been problematic and the reviewer is dissatisfied with the service they received. The reviewer expresses their disappointment and implies that the heat pump has not been functioning properly.
In conclusion, Hometown Heat Pumps has received mixed feedback from its customers. While one customer had a positive experience with the owner servicing their unit, two other customers expressed dissatisfaction with the company’s service. It is important to note that the negative reviews mentioned issues related to refusal of service and problems with the installed heat pump. Potential customers may want to consider these factors when making a decision about using Hometown Heat Pumps for their HVAC needs.
