Osborne’s Plumbing & Heating
2.0 / 5 stars, out of 4 reviews
15 Heritage Park Rd
Bucksport, ME 04416
Phone: (207) 469-6225
Review Summary
Osborne’s Plumbing & Heating has received mixed reviews from customers. With a rating of 2.0, it is clear that their service has not met the expectations of all customers.
One satisfied customer mentioned that they had reached out to four different providers for quotes, and Osborne’s was the only one that responded. They appreciated the responsiveness of the company and were happy with the work that was done. This positive experience shows that Osborne’s Plumbing & Heating has the potential to provide good service.
However, there are also negative reviews that mention issues with reliability and communication. One customer mentioned that their furnace broke down in the middle of winter and they called Osborne’s twice, but the company never showed up and failed to communicate with them about the situation. Another customer mentioned that there was poor communication with the staff and that the technician arrived late for the appointment. These experiences highlight the need for improvement in terms of reliability and communication.
Overall, Osborne’s Plumbing & Heating has room for improvement. While they have shown responsiveness to some customers, there are issues with reliability and communication that need to be addressed. With better communication and a more reliable service, Osborne’s Plumbing & Heating has the potential to provide a better overall experience for their customers.