ProAir
3.5 / 5 stars, out of 13 reviews
Brookline, MA 02446
Phone: (617) 771-7575
Review Summary
ProAir is a heating and air conditioning company located in Brookline, MA. With a rating of 3.5 stars and 13 reviews, they offer services in the HVAC industry. One reviewer mentions that Alan, one of their HVAC technicians, is trustworthy, reliable, and dependable. This reviewer has had frequent service needs at both their home and business, and Alan has consistently provided excellent service.
However, another reviewer has a different experience with Alan. They describe him as unprofessional, loud-mouthed, and clueless. Although this review is from years ago, it raises concerns about Alan’s behavior and expertise.
Another reviewer expresses extreme dissatisfaction with ProAir and Alan, stating that they would give them a minus 10 if possible. They describe Alan as unprofessional, loud-mouthed, and entirely clueless. This reviewer had a specific service request for their mini-split, which Alan was supposed to clean. However, the reviewer was disappointed with the service provided.
Based on these mixed reviews, it seems that ProAir’s quality of service may vary depending on the specific technician assigned to the job. While one reviewer praises Alan for his trustworthiness and reliability, others have had negative experiences with him, criticizing his professionalism and knowledge. It is important for potential customers to consider these differing experiences when deciding whether to use ProAir’s services.
Atlantic Heating & Air Conditioning
3.5 / 5 stars, out of 42 reviews
116 Cypress St
Brookline, MA 02445
Phone: (617) 566-6990
Review Summary
Atlantic Heating & Air Conditioning is a reputable HVAC company located at 116 Cypress St in Brookline, MA. With a rating of 3.5 stars and a total of 42 reviews, they offer services in Heating & Air Conditioning/HVAC and Water Heater Installation/Repair.
One satisfied customer had a positive experience with Atlantic Heating & Air Conditioning when they needed a new boiler. Despite their old boiler being past its expiration date, it was still running. Jamie, a superstar technician, came out to take a look and provided them with an estimate. This customer was pleased with the service they received.
However, there have been some negative experiences as well. One reviewer had a bad experience with Atlantic Heating & Air Conditioning and later discovered that their neighbor had a similar experience. It seems that there are several dissatisfied customers in Brookline. This negative review raises concerns about the company’s performance and customer satisfaction.
In another instance, a customer’s aunt used Atlantic Heating & Air Conditioning and was left very disappointed with their service. The person who came over to assist was reported to be rude. This negative feedback further highlights the need for improvement in customer service and professionalism.
Overall, Atlantic Heating & Air Conditioning has a mix of positive and negative reviews. While they have satisfied customers who appreciate their service, there are also dissatisfied customers who have experienced issues with the company. It is important for Atlantic Heating & Air Conditioning to address these concerns and work towards improving their customer satisfaction and professionalism.
