Stephens Heating and Cooling
3.5 / 5 stars, out of 3 reviews
Banner, KY 41603
Phone: (606) 339-2430
Review Summary
Stephens Heating and Cooling is a reputable HVAC company located in Banner, KY 41603. With a rating of 3.5 stars and a total of 3 reviews, they have proven themselves to be a reliable choice for all heating and air conditioning needs.
One satisfied customer shared their positive experience with Stephens Heating and Cooling. They needed a vent fan and exhaust installed above their stove, and John and his helper did an excellent job. They not only wired and installed the vent fan but also cut a hole in the ceiling. The customer was impressed with the quality of the workmanship and gave them a 5-star rating.
Unfortunately, another customer had a negative experience with the owner of the company. They needed 3 returns put in their house and were quoted a price of around $700. However, as a disabled person on a limited income, they asked if they could make payments. The owner refused, leaving the customer dissatisfied and giving them a 1-star rating.
On a more positive note, a customer from Beattyville praised Stephens Heating and Cooling for their prompt and efficient service. They had a 12-year-old Gibson heating and cooling central unit that experienced issues with the blower fan. Despite the cold snaps still occurring in the spring, the team quickly fixed the problem. The customer was grateful for their expertise and awarded them a 5-star rating.
Overall, Stephens Heating and Cooling has received mixed reviews. While some customers have been pleased with their services, others have had negative experiences. It is important to consider these different perspectives when making a decision about hiring them for HVAC needs.
