Howell’s Heating & Air – Ashland
4.5 / 5 stars, out of 13 reviews
11216 Air Park Rd
Ashland, VA 23005
Phone: (804) 798-1371
Review Summary
Howell’s Heating & Air – Ashland is a Heating & Air Conditioning/HVAC company located at 11216 Air Park Rd, Ashland, VA 23005. With a rating of 4.5 stars and 13 reviews, they have established themselves as a reliable option for heating and air conditioning services in the area.
One reviewer, who recently had their semi-annual service, had a positive experience with Howell’s Heating & Air. They mentioned that their technician, Mark V, arrived wearing a mask and shoe covers without even being asked. The service provided was efficient and satisfactory, earning a 5-star rating.
However, another reviewer shared an update regarding the company’s yearly service agreement. They stated that they initially signed up for what they believed to be a yearly agreement, but later discovered that it was not the case. This discrepancy resulted in a 3-star rating.
In a previous review, a customer had expressed concerns about their installation. However, the company sent Chris and Cardell to address the issues raised in the review. The customer appreciated their friendly demeanor and the fact that they were able to correct every concern. Despite the initial concerns, this interaction left a positive impression and resulted in a 3-star rating.
Overall, Howell’s Heating & Air – Ashland has received positive feedback for their service quality and professionalism. While there may have been some misunderstandings regarding their service agreement, the company has shown a willingness to address and resolve customer concerns. Their commitment to customer satisfaction is commendable, making them a reliable choice for heating and air conditioning needs in the Ashland area.
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Green Air
4.0 / 5 stars, out of 9 reviews
11250 Hopson Rd
Ashland, VA 23005
Phone: (804) 368-8543
Review Summary
The Green Air company, located at 11250 Hopson Rd in Ashland, VA 23005, specializes in Heating & Air Conditioning/HVAC services. With a rating of 4.0 and a total of 9 reviews, they have established themselves as a reliable and trustworthy provider in the industry.
One reviewer mentioned that they had purchased a deal on Groupon, but were disappointed to find out that they were required to buy additional services before the Groupon deal could be honored. The reviewer also noted that the technician did not have the appropriate brush for the job. This feedback highlights an area where Green Air could improve their communication and ensure that customers are aware of any additional requirements or costs upfront.
On the other hand, another customer had a wonderful experience with Green Air. They mentioned that on the hottest day of the year, the Green Air team arrived before 9:00 am. The technicians named Matthew and Jabelle were described as super professional, knowledgeable, and efficient. This positive review reflects the high level of service and expertise that Green Air strives to provide to their customers.
In another review, a customer encountered an issue with their HVAC system on a Saturday and woke up to a cold house. Green Air’s weekend on-call team promptly responded to the situation with a smile and got right to work. The customer appreciated the quick response and efficient service provided by Green Air in resolving their heating issue.
Overall, Green Air has received a mix of positive and negative feedback from customers. While there is room for improvement in terms of communication and ensuring the availability of necessary equipment, the positive reviews highlight the company’s commitment to providing excellent service and expertise. With their prompt response to customer needs, Green Air demonstrates their dedication to customer satisfaction and maintaining a comfortable environment for their clients.
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Lloyd & Son Heating & Air Conditioning
3.5 / 5 stars, out of 3 reviews
10449 Design Rd
Ashland, VA 23005
Phone: (804) 752-6878
Review Summary
Lloyd & Son Heating & Air Conditioning is a company that specializes in Heating & Air Conditioning/HVAC services. With a rating of 3.5 stars and a total of 3 reviews, they have established themselves in the field. The company is located at 10449 Design Rd, Ashland, VA 23005.
One reviewer had a negative experience with the company. They had made an appointment for 4pm but no one showed up. After trying to reach them via phone and text, they finally received a text response at 5:35pm, which was quite late. This reviewer gave the company a rating of 1 star.
On the other hand, another reviewer had a positive experience with Lloyd & Son Heating & Air Conditioning. They had an issue with their AC breaking on a hot day when the temperature was 100 degrees. They called the number on their unit and discovered it was the after-hours number. Despite the late hour (6:30pm), the person who answered the call was helpful and provided assistance. This reviewer gave the company a rating of 5 stars.
Lastly, a third reviewer was impressed with the excellent service they received from Lloyd & Son Heating & Air Conditioning. Although they don’t typically write reviews, they felt compelled to comment on the exceptional service they experienced. Unfortunately, no specific details were provided about the service. This reviewer also gave the company a rating of 5 stars.
Overall, Lloyd & Son Heating & Air Conditioning has a mixed reputation based on the reviews. While they have received some negative feedback regarding missed appointments and delays in communication, they have also received positive reviews highlighting their helpfulness and excellent service. It is important for potential customers to weigh these factors when considering their services.
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Gilman Heating, Cooling & Plumbing
3.5 / 5 stars, out of 13 reviews
11479 Fox Cross Rd
Ashland, VA 23005
Phone: (804) 798-0455
Review Summary
Gilman Heating, Cooling & Plumbing is a company that specializes in both plumbing and heating & air conditioning services. With a rating of 3.5 stars and 13 reviews, they have established themselves as a reliable option for customers in Ashland, VA.
One satisfied customer praised the professionalism of the team at Gilman Heating, Cooling & Plumbing. They mentioned that everyone who came to their house was polite and friendly. The technicians were not only respectful of their home, but also took the necessary precautions to protect it, using drop cloths and cleaning up after themselves.
However, not all experiences were positive. One reviewer had a negative encounter with the company. They claimed that Gilman Heating, Cooling & Plumbing tried to overcharge them for a job that another plumber had done for a fraction of the price. This left the reviewer shocked and disappointed, as they were new to homeownership and unfamiliar with plumbing matters.
Another customer had a similar negative experience. They called the company to address a problem with their well tank, and while the technician quickly diagnosed the issue, they also discovered a small leak in a pipe in the same utility area. This additional problem added to the customer’s frustration, as they expected a thorough and comprehensive solution from Gilman Heating, Cooling & Plumbing.
Overall, Gilman Heating, Cooling & Plumbing offers a range of services in the plumbing and HVAC fields. While they have received positive feedback for their professionalism and courteousness, some customers have had negative experiences regarding pricing and the thoroughness of the solutions provided. It is advisable for potential customers to inquire about pricing and thoroughly communicate their expectations to ensure a satisfactory experience.
