Eberhardt Plumbing & Heating
2.5 / 5 stars, out of 3 reviews
400 Wisconsin St
Adell, WI 53001
Phone: (920) 994-9203
Review Summary
Eberhardt Plumbing & Heating is a company located at 400 Wisconsin St in Adell, WI 53001. They specialize in Plumbing, Septic Services, and Heating & Air Conditioning/HVAC. With a rating of 2.5 stars and a review count of 3, the company has received mixed feedback from customers.
One customer had a negative experience with Eberhardt Plumbing & Heating. They had called the company for their generator and had asked multiple times about the cost of the service. However, even when the technicians arrived, they were unable to provide a clear answer. This lack of transparency and communication was frustrating for the customer, resulting in a 1-star rating.
On the other hand, another customer had a positive experience with the company. Their furnace had stopped working on a Saturday, with freezing temperatures expected in the next 24 hours. Despite the weekend and challenging conditions, Dan from Eberhardt Plumbing & Heating promptly came to their rescue and fixed the furnace. This exceptional service during a time of need earned the company a 5-star rating from the customer.
Unfortunately, another customer had a negative encounter with Eberhardt Plumbing & Heating. They had a complaint about the bill they received, as the company charged them $264 for tapping on their boiler and stating that it was fixed. The customer felt that this was an excessive charge for a minimal service, resulting in a 1-star rating.
Overall, Eberhardt Plumbing & Heating has received mixed reviews. While they have demonstrated prompt and efficient service in some situations, the lack of transparency and high charges in others have left customers dissatisfied. It is important for the company to address these concerns and improve their communication and pricing practices to ensure a better customer experience.
