Shimano Recalls Cranksets for Bicycles Due to Crash Hazard
Shimano has issued a product recall for certain models of their cranksets for bicycles due to a potential crash hazard. The affected models include the Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100, and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019. These cranksets were sold individually and on bicycles sold by other manufacturers such as Trek and Specialized.
Recalled Product Images
Potential Risks or Issues
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
Has Anyone Been Injured?
The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement, and lacerations.
About the Recall
This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100, and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019. The recalled models have printed ‘Ultegra’ or ‘Dura Ace’ logos on the arm. The affected models are pre-July 2019 production and have the following two-letter production code on the backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.
Where to Find Unique Identification of this Product
Consumers can find the unique identification of the recalled product by checking the two-letter production code on the backside of the crank arm where the pedals are attached.
How Many Units Are Affected?
About 680,000 units of the recalled cranksets have been affected. Additionally, 80,000 units were sold in Canada.
Affected Batch/Date Range
The affected cranksets were manufactured prior to July 2019.
Who is the Distributor(s)?
The distributor of the recalled cranksets is Shimano North America Bicycle Inc., located in Irvine, California.
Places Where Recalled Product was Sold
The recalled cranksets were sold at bicycle stores nationwide from January 2012 through August 2023. The price range for these cranksets was between $270 and $1,500.
Where was This Manufactured?
The recalled cranksets were manufactured in Japan.
Actions for Consumers
Consumers who have purchased the affected cranksets should immediately stop using them and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
Remedy Process
- Stop using the cranksets manufactured before July 1, 2019.
- Contact an authorized Shimano dealer.
- Schedule a free crankset inspection.
- If signs of bonding separation or delamination are found during the inspection, a free replacement crankset and installation will be provided.
Additional Information
For more information about the recall, consumers can contact Shimano toll-free at 844-776-0315 from 8 a.m. to 5 p.m. PT Monday through Friday. Alternatively, they can visit the Shimano website and click on “Information” then “Safety Recalls” at the top of the page.
Regulatory Compliance
The recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, check the two-letter production code on the backside of the crank arm of your Shimano crankset. If your crankset matches the recalled models and has signs of bonding separation or delamination, immediately stop using it and contact an authorized Shimano dealer for a free inspection and replacement if necessary.
Final Thought
The Shimano crankset recall highlights the importance of regular product safety inspections and recalls. Consumers should always stay informed about any potential hazards associated with the products they use, and take appropriate action if a recall is issued.
