Walter E. Smithe Furniture & Design
4.0 / 5 stars, out of 63 reviews
177 E Army Trail Rd
Glendale Heights, IL 60139
Phone: (630) 539-4320
Review Summary
Walter E. Smithe Furniture & Design is a highly regarded furniture store and interior design company located in Glendale Heights, IL. With a rating of 4.0 stars and a total of 63 reviews, it is clear that customers have had positive experiences with this establishment.
One reviewer mentioned that the owner of the company personally followed up with them regarding a complaint that had been ongoing for three years. This level of customer service is truly impressive and demonstrates the commitment of Walter E. Smithe Furniture & Design to ensuring customer satisfaction.
Another customer shared their excitement after waiting nine long months for their furniture to arrive. They expressed their joy and satisfaction at finally receiving their order. This shows that although there may have been a delay, the end result was worth the wait.
However, it is important to note that not all experiences have been positive. One reviewer had an unfortunate experience with a salesman who initially appeared kind and helpful. However, the reviewer ultimately felt dissatisfied with their purchase and the price they paid for it. It is crucial for businesses to address and learn from such feedback in order to improve their services.
Overall, Walter E. Smithe Furniture & Design is a reputable furniture store and interior design company that prioritizes customer satisfaction. With a diverse range of furniture options and a commitment to providing excellent customer service, it is a go-to destination for those seeking high-quality furniture and design services.
