La-Z-Boy Furniture Galleries
1.5 / 5 stars, out of 12 reviews
7991 Mall Rd
Florence, KY 41042
Phone: (859) 371-3800
Review Summary
La-Z-Boy Furniture Galleries is a furniture store located at 7991 Mall Rd in Florence, KY. With a rating of 1.5 stars and 12 reviews, it seems that the majority of customers have had negative experiences with this establishment.
Customers have complained about the high prices, feeling that they were overcharged for their purchases. One reviewer mentioned paying $7,000 for a piece of furniture, only to be disappointed with the quality and durability. Another customer mentioned that the recliner they bought didn’t last long and started falling apart right after the warranty expired. It’s frustrating for customers to invest in expensive furniture, only to have it break down shortly after purchase.
Another issue that customers have encountered is dissatisfaction with the warranty and insurance coverage offered by La-Z-Boy Furniture Galleries. They feel that the warranty provided doesn’t cover the necessary repairs and replacements, leaving them to deal with the costs and hassle on their own. One reviewer mentioned that they bought all the insurance and coverage for an expensive electric recliner, but still faced problems with the chair.
Overall, the reviews paint a picture of a store that disappoints customers with high prices, poor quality furniture, and inadequate warranty coverage. It’s important for potential customers to be aware of these experiences before making a purchase at La-Z-Boy Furniture Galleries.
Learn More About La-Z-Boy Furniture Galleries Here
J & L Furniture
1.5 / 5 stars, out of 9 reviews
7851 Tanners Ln
B
Florence, KY 41042
Phone: (859) 282-8019
Review Summary
J & L Furniture is an interior design and furniture store located in Florence, KY. With a rating of 1.5 stars and a review count of 9, it’s clear that the experiences of customers have been less than satisfactory.
One reviewer expressed their frustration with the store’s poor communication. They mentioned receiving excuse after excuse regarding the delay of their furniture. In fact, the reviewer had to personally visit the store as the communication was so unreliable. This lack of communication can be a major inconvenience for customers who are eagerly waiting for their orders.
Another reviewer shared a similar experience, cautioning others to beware of the store. They purchased a couch, chair, and end tables from J & L Furniture and faced significant delays in delivery. Months and months passed before they finally received their furniture. This kind of prolonged waiting period can be incredibly frustrating and inconvenient for customers who expect timely delivery.
One customer had an especially nightmarish experience with their furniture order. They placed an order for $7000 worth of furniture in August 2015, only to face a series of delays and issues. Initially promised a three-month wait, it took four months for the furniture to arrive. Even then, two chairs were missing. This kind of experience is unacceptable, leaving customers feeling dissatisfied and let down.
Overall, J & L Furniture has a track record of poor communication, significant delays, and incomplete orders. These experiences can be incredibly frustrating for customers who expect reliable service and timely delivery. It’s important for the store to address these issues and provide better customer service to ensure a more positive shopping experience.
