Lacey’s
2.0 / 5 stars, out of 14 reviews
2000 Williston Rd
South Burlington, VT 05403
Phone: (802) 862-0111
Review Summary
Lacey’s is a carpeting, flooring, and rugs store located at 2000 Williston Rd in South Burlington, VT. With a rating of 2.0 and 14 reviews, it is clear that the overall customer experience at Lacey’s has not been positive.
One reviewer had a particularly negative experience with Lacey’s. They dropped off their oriental carpet to be cleaned, only to discover that it was damaged when they returned home. Despite contacting the store immediately, they were simply told to bring the carpet back. This lack of accountability and failure to address the issue promptly reflects poorly on Lacey’s customer service.
Another customer complained about the “absolutely HORRIBLE” customer service at Lacey’s. After visiting the showroom, selecting a carpet, and having it measured, they were given a quote. However, when it came time for installation, the customer experienced multiple issues. There was a lack of communication, no response to their inquiries, missed appointments, and broken promises. This level of unprofessionalism is completely unacceptable.
A third reviewer advised others to stay away from Lacey’s, describing it as having the “worst customer service ever.” They highlighted the lack of response, call backs, and missed appointments. Despite promises made by the store, they were left disappointed and frustrated after three separate incidents. This consistent failure to meet customer expectations is a clear indication of the poor management and lack of professionalism at Lacey’s.
Based on these reviews, it is evident that Lacey’s is not a reliable or trustworthy option for carpeting, flooring, or rugs. Customers have experienced damaged goods, terrible communication, missed appointments, and broken promises. These negative experiences should serve as a warning to potential customers to seek alternatives and avoid Lacey’s.
Danaher Custom Svc
5.0 / 5 stars, out of 6 reviews
10 Keari Ln
South Burlington, VT 05403
Phone: (802) 863-2073
Review Summary
Danaher Custom Services is a highly reputable company that specializes in carpet cleaning, flooring, and refinishing services. With a perfect rating of 5.0, it’s clear that their customers are consistently satisfied with the quality of their work. Based in South Burlington, VT, they are conveniently located at 10 Keari Ln.
One reviewer expressed their utmost satisfaction with the floor restoration service provided by Joel, Robin, and their incredible team. They went above and beyond to surpass all expectations, leaving the customer thoroughly impressed. This glowing review speaks volumes about the exceptional craftsmanship and attention to detail that Danaher Custom Services consistently delivers.
Another customer had a wonderful experience with the company, praising their competitive pricing and excellent service. They were impressed by the company’s ability to complete the work exactly as promised, demonstrating their reliability and commitment to customer satisfaction.
A third reviewer had their 100-year-old red birch floors restored by Joel, James, O’keefe, and the team. The job was completed flawlessly, on time, and within budget. The reviewer also highlighted the pleasure of working with the team, emphasizing their professionalism and expertise.
These positive reviews are a testament to the exceptional service that Danaher Custom Services consistently provides. Their commitment to customer satisfaction, high-quality workmanship, and professionalism sets them apart from other companies in the industry. Whether you require carpet cleaning, flooring installation, or refinishing services, Danaher Custom Services is the go-to choice in Vermont.
Learn More About Danaher Custom Svc Here
K & S General Contracting
1.0 / 5 stars, out of 1 reviews
South Burlington, VT 05403
Phone: (802) 383-8582
Review Summary
K & S General Contracting is a company that offers various services such as painting, siding, and flooring. However, based on a review from a customer, it seems that their experience with this contractor was an absolute nightmare.
The customer explains that they hired Matt from K & S General Contracting to paint their house and even paid a deposit. Unfortunately, Matt never showed up to do the job. The customer had to endure six months of trying to negotiate with the contractor and resolve the issue, but it seems that no resolution was reached.
This kind of unprofessional behavior is unacceptable and reflects poorly on the company’s reputation. Customers should be able to trust that when they hire a contractor, they will follow through with their commitments.
Based on this review, it is evident that K & S General Contracting failed to deliver on their promises and left the customer feeling frustrated and disappointed. It is crucial for any business to prioritize their customers’ satisfaction and ensure that they fulfill their obligations.
If you are considering hiring K & S General Contracting for your painting, siding, or flooring needs, it is advisable to proceed with caution and thoroughly research their reliability and track record. It is essential to choose a contractor that you can trust and rely on to complete the job in a timely and professional manner.
