Total Surface Concepts
1.0 / 5 stars, out of 1 reviews
911 Commerce St
Portland, TX 78374
Phone: (361) 704-3111
Review Summary
Total Surface Concepts is a company that specializes in flooring, tiling, and masonry/concrete services. They have received one review from a customer who had a negative experience with their patio renovation. The reviewer mentions that although the company provided a great price for the project, there were several issues with the finished work.
According to the review, there were areas on the patio that were not properly done, with the worst being outside the patio itself. This suggests that the quality of the workmanship may not have met the reviewer’s expectations. The reviewer does not provide any further details about the specific problems encountered, but their dissatisfaction is evident through the low rating of 1.0.
It is unfortunate that the customer had a negative experience with Total Surface Concepts. The company’s goal is to provide high-quality services to their clients, and it seems like they fell short in this particular case. It is important for businesses in the construction industry to ensure that their work is done to the highest standards and meets the expectations of their customers.
Overall, based on this single review, it appears that Total Surface Concepts may need to improve their attention to detail and quality control processes. It is recommended that they thoroughly inspect their work before considering a project as completed, to avoid situations where customers are dissatisfied with the final outcome. Additionally, open and transparent communication with customers throughout the project can help address any concerns or issues that may arise, ensuring a positive experience for all parties involved.
