Empire Today
2.0 / 5 stars, out of 178 reviews
Philadelphia, PA 08054
Phone: (855) 842-6442
Review Summary
Empire Today has received mixed reviews from customers. With a rating of 2.0 stars, it is clear that some individuals have had negative experiences with their services. One reviewer mentioned that they had a positive experience in the past when they had carpet installed, but their recent order of four more carpets was disappointing. The reviewer expressed frustration with the entire month-long process, suggesting that there were issues with the installation or customer service.
Another reviewer had an even more negative experience, stating that if they could, they would give Empire Today zero stars. They specifically mentioned that the customer service from the Philadelphia office was the worst they had ever dealt with. This suggests that there may be systemic issues with the company’s customer service in that location. The reviewer did not provide specific details about their order, but their dissatisfaction is clear.
A third reviewer also expressed dissatisfaction with Empire Today’s services. They mentioned that the company did a “horrible job” and had to come back twice without successfully fixing the problem. Additionally, the reviewer claimed that Empire Today workers broke ceramic tiles that were not even part of the original order. This suggests a lack of attention to detail and care during the installation process, leading to a waste of the customer’s money.
Based on these reviews, it seems that Empire Today has some issues with their customer service and installation quality. Potential customers in the Philadelphia area may want to consider these reviews before making a decision about using Empire Today for their carpet installation or flooring needs.
