Abbey Carpet & Floor of El Cerrito
4.5 / 5 stars, out of 58 reviews
10351 San Pablo Ave
El Cerrito, CA 94530
Phone: (510) 527-4262
Review Summary
Abbey Carpet & Floor of El Cerrito is an exceptional carpet and flooring store that has received rave reviews from its customers. With a rating of 4.5 out of 5 stars and a total of 58 reviews, it is clear that this establishment takes pride in providing top-notch service and products to its customers.
One customer had an outstanding experience with Abbey Carpet & Floor of El Cerrito. They were impressed by the exceptional service, great selection, and fast and beautiful installation. This customer had a complex set of stairs and landings that they wanted to cover with runners, and the staff at Abbey Carpet & Floor of El Cerrito exceeded their expectations. This positive review speaks volumes about the expertise and attention to detail that the store’s employees possess.
Unfortunately, not all experiences at Abbey Carpet & Floor of El Cerrito have been positive. One customer had a negative encounter with the store, stating that they were never open and that appointments were required. They also mentioned that the phone number provided was not in operation. This customer felt frustrated and felt that their time and effort were wasted. It is important for Abbey Carpet & Floor of El Cerrito to address these concerns and ensure that their contact information is accurate and accessible to potential customers.
Another customer had a similarly negative experience with the store. They found the business to be unprofessional and felt compelled to inform others about their poor encounter. This customer made an appointment online but was disappointed by the lack of professionalism demonstrated by Abbey Carpet & Floor of El Cerrito. Feedback like this highlights the need for the store to improve their customer service and ensure that all interactions with customers are handled with professionalism and respect.
Overall, Abbey Carpet & Floor of El Cerrito has a strong reputation for providing high-quality carpeting, flooring, and rugs to its customers. While there have been some negative experiences, the majority of reviewers have had positive encounters with the store. With a commitment to addressing customer concerns and providing exceptional service, Abbey Carpet & Floor of El Cerrito has the potential to continue thriving in the industry.
