Carpet Express
4.0 / 5 stars, out of 7 reviews
Dillon, CO 80435
Phone: (970) 485-5082
Review Summary
Carpet Express is a flooring and carpeting company located in Dillon, CO. With a rating of 4.0 and 7 reviews, they have established themselves as a reliable choice for carpet installation in the area.
One satisfied customer had new carpet installed in their mountain home in Willowbrook. They were impressed with Matthew, who came to their house with samples and quickly understood their price point. The customer gave a rating of 5 stars, praising the efficiency and professionalism of the service.
However, not all experiences were positive. Another customer had a frustrating encounter with Greg. They mentioned that Greg was initially prompt in taking their order, but then became unresponsive and failed to return their calls. This customer gave a rating of 1 star, expressing their disappointment with the lack of customer service.
On the other hand, a different customer had a completely different experience with Greg. They were pleased with his service, describing him as their new go-to carpet guy. Greg was able to provide them with the perfect samples on short notice and gave valuable advice. They were especially appreciative of being able to see the samples in their own home before making a decision. This customer also gave a rating of 5 stars.
Overall, Carpet Express seems to have a mixed reputation. While some customers have had excellent experiences, others have been let down by the lack of responsiveness. It is recommended that potential customers reach out to the company directly to ensure a positive experience.
