Heritage Interiors Floor & Home
5.0 / 5 stars, out of 2 reviews
2609 W Main St
Baytown, TX 77520
Phone: (281) 422-4430
Review Summary
Heritage Interiors Floor & Home is a highly rated business located at 2609 W Main St, Baytown, TX 77520. With a perfect rating of 5.0, it is clear that this establishment is beloved by its customers.
One satisfied customer recently had their carpet replaced with laminate flooring. They had spent weeks searching for the perfect flooring at multiple stores but couldn’t make a decision. However, their experience at Heritage Interiors Floor & Home changed everything. They were able to find the perfect laminate flooring and were extremely happy with the end result. The customer praised the store for their wide selection of samples and helpful staff. They highly recommend Heritage Interiors Floor & Home to anyone in need of flooring.
Another customer had a different experience but was equally impressed with the service provided by Heritage Interiors Floor & Home. They had run out of tile while working on a home project and urgently needed just one more box of tile. They couldn’t wait for another box to be ordered and were worried about the delay. However, Heritage Interiors Floor & Home came to the rescue. They had the exact tile the customer needed in stock and were able to provide it immediately. The customer was grateful for the quick and efficient service they received.
In conclusion, Heritage Interiors Floor & Home is a top-notch business that excels in customer service and product selection. Whether you’re in need of flooring or building supplies, this establishment is sure to meet your needs. Their knowledgeable staff, extensive range of products, and prompt service make them a standout choice in the Baytown area. Don’t hesitate to visit Heritage Interiors Floor & Home for all your flooring and building supply needs.
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Baytown Floors
1.5 / 5 stars, out of 8 reviews
7910 N Hwy 146
Baytown, TX 77523
Phone: (281) 573-4400
Review Summary
Baytown Floors has received mixed reviews from customers. Some have had negative experiences with the company, while others have been more satisfied with their services.
One customer expressed frustration with the way they were treated by a staff member, describing them as having a “superiority complex” and talking down to people. This kind of behavior is unacceptable and can greatly impact the overall experience for customers.
Another customer had a negative experience due to the length of time it took for the job to be completed. They mentioned that it took 2 months to do an incomplete job and that the owner always had an excuse for the delays. In addition, they were disappointed with the lack of attention to detail and cleanliness.
However, not all reviews were negative. One customer gave Baytown Floors a 4-star rating, only deducting a star because they refused to honor a Yelp coupon. They were told that the company did not approve of the coupon and that it was generated by Yelp. Despite this issue, the customer mentioned that the job itself was satisfactory.
Overall, Baytown Floors has room for improvement in terms of customer service and timeliness. It is important for the company to address any issues with staff behavior and to strive for more efficient and thorough work. Customer satisfaction should be a top priority for Baytown Floors in order to strengthen their reputation and attract more positive reviews.
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Flooring Source
3.0 / 5 stars, out of 2 reviews
4611 Garth Rd
Ste 400
Baytown, TX 77521
Phone: (281) 837-0300
Review Summary
The Flooring Source in Baytown, TX has received two reviews from customers. Overall, they have a rating of 3.0 stars. The store specializes in flooring, carpet installation, and carpeting.
One customer had a positive experience with the store. They had an appointment for a new carpet installation and were called in advance to confirm the appointment. The installers arrived on time and started the installation at 9:00 am. This customer gave the store a 5-star rating.
However, another customer had a negative experience with the store. They were quoted $4.00 per square foot to install vinyl plank flooring, plus an additional $3.99 per square foot for materials. This customer felt that the prices were too high and considered it to be gouging. They gave the store a 1-star rating.
Overall, The Flooring Source has a mixed reputation. While they received a positive review for their carpet installation service, the negative review about their pricing may deter potential customers.
