Floor Source
4.5 / 5 stars, out of 3 reviews
65 West St
Auburn, MA 01501
Phone: (508) 721-7777
Review Summary
Floor Source is a highly recommended flooring and carpeting store located at 65 West St in Auburn, MA. With a rating of 4.5 stars and three positive reviews, it is clear that this establishment provides excellent products and services to its customers.
One of the reviewers had a slight issue with the store, but the manager promptly resolved it by accepting unopened tile boxes without any restocking fee. This shows that Floor Source values customer satisfaction and is willing to go the extra mile to make things right.
The second reviewer had used Floor Source twice and was extremely pleased both times. Even though they had to coordinate everything through telephone and email, the experience was seamless and the results were fantastic. This highlights the store’s ability to provide excellent service, even from a distance.
The third reviewer praised Floor Source for their great selection, fair pricing, and knowledgeable and helpful staff. They highly recommend Floor Source for all flooring needs. This positive feedback further reinforces the store’s commitment to providing top-notch products and exceptional customer service.
Overall, Floor Source is a reliable and trustworthy flooring and carpeting store in Auburn, MA. With their extensive knowledge, fair pricing, and dedication to customer satisfaction, they are definitely worth considering for anyone in need of flooring solutions.
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Floors & Kitchens Today
3.5 / 5 stars, out of 15 reviews
470 Southbridge St
Auburn, MA 01501
Phone: (508) 762-1680
Review Summary
Floors & Kitchens Today is a company that specializes in flooring, kitchen, and bath services. With a rating of 3.5 stars and 15 reviews, they have garnered attention from customers in Auburn, MA.
One satisfied customer shared their positive experience with the company. They mentioned that they had initially signed a contract with a national flooring company but had their installation canceled. However, Floors & Kitchens Today came to the rescue and provided excellent service. The customer gave them a 5-star rating, emphasizing that the contract seemed too good to be true.
Unfortunately, not all customers had the same level of satisfaction. Another reviewer expressed their disappointment with the salesperson’s misleading tactics. Despite being convinced to purchase a high-quality 3/4″ oak hardwood, the customer felt that it was not what they were looking for. They gave the company a 1-star rating for the unsatisfactory experience.
Another reviewer shared a similarly negative experience, describing it as a “sad excuse.” They emphasized that their opinion was based on their experience as a savvy consumer and their interactions with the company. This reviewer also gave a rating of 1 star.
Overall, Floors & Kitchens Today has received mixed reviews from customers. While some have had positive experiences, others have expressed disappointment. It is important for potential customers to consider these varying opinions when making a decision about using their services.
