Long’s Tile Company
3.0 / 5 stars, out of 2 reviews
1550 E Pleasant Valley Blvd
Altoona, PA 16602
Phone: (814) 944-1622
Review Summary
Long’s Tile Company is a flooring and tiling company located in Altoona, PA. With a rating of 3.0, they have received mixed reviews from their customers.
One customer had a negative experience when they visited the store. They were disappointed to find that an employee who was coughing, sneezing, and sick was not wearing a mask. This customer, who is a senior citizen, felt uncomfortable and concerned for their own health and safety. This incident left a negative impression and resulted in a 1-star rating.
On the other hand, another customer had a positive experience at Long’s Tile Company. They visited the store with the intention of finding tile for their fireplace, but they were unsure of what would work best. Thankfully, the salesman at Long’s Tile Company was very helpful and knowledgeable. They provided the customer with valuable guidance and suggestions, which ultimately led to a successful purchase. This customer was highly satisfied and gave a 5-star rating.
Overall, Long’s Tile Company has received a mix of positive and negative reviews. While one customer had a disappointing experience due to an employee not wearing a mask while sick, another customer had a great experience with helpful staff. It is important for Long’s Tile Company to address the concerns raised by the negative review and ensure that all employees prioritize the health and safety of their customers, especially during these times. By consistently providing excellent customer service, Long’s Tile Company has the potential to improve their rating and reputation in the flooring and tiling industry.
