Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert)
Aiper has issued a recall for their Elite Pro cordless robotic pool vacuum cleaners due to potential burn and fire hazards. The recall affects the model number GS100, weighing 11.2 pounds and measuring about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners feature the “Aiper” brand name on the top/front of the product, with the model name and number printed on the label attached to the bottom side of the vacuum.
Recalled Product Images
Potential Risks or Issues
- When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit.
- This poses burn and fire hazards to users.
Has Anyone Been Injured?
Aiper has received 17 reports of the recalled pool vacuums overheating, including one report of a minor burn to a consumer’s fingertip. The burn did not require medical treatment, and no property damage has been reported.
About the Recall
This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The vacuum cleaners were distributed by Shenzhen Aiper Intelligent Co. The affected units were sold online at various retailers from January 2023 through May 2023 for between $600 and $800. The recall was issued by Aiper due to the burn and fire hazards posed by the vacuum cleaners.
Where to Find Unique Identification of this Product
The model name and number (GS100) can be found on the label attached to the bottom side of the pool vacuum.
How Many Units Are Affected?
About 22,000 units of the Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners are affected by this recall. Additionally, approximately 50 units were sold in Canada and four units were sold in Mexico.
Affected Batch/Date Range
The affected units were sold from January 2023 through May 2023.
Who is the Distributor(s)?
The distributor of the recalled pool vacuum cleaners is Shenzhen Aiper Intelligent Co., Ltd., based in China.
Places Where Recalled Product was Sold
The recalled Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners were sold online at the following retailers:
- www.aiper.com
- Amazon.com
- www.cocktailpool.com
- www.factorypure.com
- www.myrobotdirect.com
- www.wellbots.com
- uspoolsite.com
The units were sold from January 2023 through May 2023 for between $600 and $800.
Where was This Manufactured?
The Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners were manufactured by Compurobot Technology Company, located in China.
Actions for Consumers
Consumers who own the recalled pool vacuums should immediately stop using them. They should contact Aiper to receive a free replacement of Aiper’s Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the recalled product back. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.
Remedy Process
- Stop using the recalled pool vacuum cleaner.
- Contact Aiper to receive a free replacement.
- Aiper will provide a free return label for consumers to send the recalled product back.
- Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product.
Additional Information
For more information about the recall, consumers can contact Aiper toll-free at 888-968-0666 from 9 a.m. to 9 p.m. ET Monday through Friday. They can also email at recall@aiper.com or visit https://aiper.com/elite-pro-recall/ or https://aiper.com and click on the “Elite Pro Recall” banner at the bottom of the page.
Regulatory Compliance
The recall was conducted voluntarily by Aiper in cooperation with the U.S. Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, check the model number and name of your cordless robotic pool vacuum cleaner. If it matches the Aiper Elite Pro GS100, discontinue use immediately and follow the instructions provided by Aiper for a free replacement.
Final Thought
It is important for consumers to be aware of product recalls to ensure their safety. Aiper has taken the necessary steps to address the burn and fire hazards associated with their Elite Pro cordless robotic pool vacuum cleaners. By following the remedy process, consumers can receive a free replacement and continue to enjoy a clean pool without the risks posed by the recalled product.
