Cloud Roofing and Construction
3.5 / 5 stars, out of 3 reviews
Valley View, TX 76272
Phone: (214) 566-8402
Review Summary
Cloud Roofing and Construction is a well-established roofing company based in Valley View, TX. With a rating of 3.5 out of 5, they have received mixed reviews from customers. However, their expertise in roofing, general contracting, and painting services has attracted a loyal clientele.
One satisfied customer shared, “I have used Steve Cantrell and Cloud Roofing for Years. They have done small repairs and complete roof replacements on my home. I got several bids for my project, but Cloud Roofing’s professionalism and competitive pricing stood out. The quality of their work is exceptional, and I highly recommend their services.” This positive review highlights the company’s experience, reliability, and excellent craftsmanship.
Another customer had a similar positive experience, stating, “We recently had our roof replaced by Cloud Roofing. Steve Cantrell helped us through the process and dealt with the insurance company–very smooth and hassle-free. The entire project was completed on time, and the new roof looks fantastic. Thank you, Cloud Roofing, for your exceptional service.” This review emphasizes the company’s ability to handle insurance claims and provide a seamless experience for customers.
However, there was also a dissatisfied customer who had a negative experience with the company. They expressed, “Never in a million years would I do business with this company… The commissioned salesman had ZERO concern for my roof or my request NOT to jam his ladder.” This negative review highlights a breakdown in communication and customer service, which is an important aspect for any service-based company to address.
In conclusion, Cloud Roofing and Construction has a solid reputation in the roofing, general contracting, and painting industry. While they have received positive reviews for their professionalism, quality work, and customer service, they also face challenges in ensuring consistent customer satisfaction. It is recommended that the company addresses any areas of improvement to maintain their positive reputation and continue delivering exceptional services to their clients.
