Dean Health System – Waunakee Clinic
3.0 / 5 stars, out of 2 reviews
1300 S Century Ave
Waunakee, WI 53597
Phone: (608) 849-4315
Review Summary
Dean Health System – Waunakee Clinic is a pediatrician located at 1300 S Century Ave, Waunakee, WI 53597. With a rating of 3.0 stars and 2 reviews, this clinic aims to provide quality healthcare services to families in the Waunakee area.
The first reviewer had a negative experience with the clinic. They visited the eye doctor and found the doctor to be fine. However, they were disappointed with the receptionist and the doctor’s assistant, as they had poor customer service and even bad attitudes. The reviewer felt that they should be working in a factory instead. This negative experience highlights the importance of good customer service and attitude in a healthcare setting.
On the other hand, the second reviewer had a completely different experience. They praised Dr. Trent Thompson and his staff, describing them as amazing. According to the reviewer, Dr. Thompson is the best Family Medicine Doctor they have ever come across. They also mentioned that he is great with kids and very attentive to their family. This positive review showcases the exceptional care and attention provided by Dr. Thompson and his staff.
Overall, Dean Health System – Waunakee Clinic has received mixed reviews. While one reviewer had a negative experience with the receptionist and assistant, the other reviewer had a highly positive experience with Dr. Thompson and his staff. It is important for the clinic to address any issues with customer service and strive for consistency in providing excellent care to all patients.